Lou Fusz Mazda

Took in my car for an oil change and had problems afterwards I took my car in for my usual oil change and told them my check engine soon light was on and they only said I needed a new cabin air filter. After I d I took my car in for my usual oil change and told them my check engine soon light was on and they only said I needed a new cabin air filter. After I drove home and tried to start my car an hour later, it struggled immensely with the push start button. I ended up taking my car to a local mechanic and he told me my brake sensor was not working to start my vehicle. How could they have missed something that important when obviously the light on the dash was on so they could have pulled the code. You would think that if I had a car issue they would want to make money. The one younger service lady I usually use and always informed me of any issues and was thorough. the lady I had over seeing the service has zero personality. I will be going probably to mungenast or napleton from now on for my car issues and new purchases. More

Tires I had called last week about tires and was transferred to parts. That person was friendly and gave me comparable prices fur different brands. I ma I had called last week about tires and was transferred to parts. That person was friendly and gave me comparable prices fur different brands. I made s decision what I wanted and was switched back to service.! I made an appointment and came in on the designated day. Everything went well and ineS our in a timely manner. More

Great work, trustworthy advisors I am confident that I only get the service I need when I go to Lou Fusz for work. The team is super friendly and explain what is needed. I am confident that I only get the service I need when I go to Lou Fusz for work. The team is super friendly and explain what is needed. More

Efficient service Lou Fusz was very efficient in getting my car in and out. They didn't try to sell me services that weren't needed at this time. Lou Fusz was very efficient in getting my car in and out. They didn't try to sell me services that weren't needed at this time. More

Friendly, efficient service department Saturday service for oil change. I was in and out in one hour. Every one was friendly and the service was great. I will come back and recommend thi Saturday service for oil change. I was in and out in one hour. Every one was friendly and the service was great. I will come back and recommend this service depart. More

Service visit check engine light Excellent service, friendly, courteous and fast. John and Shelby were the best! They were concerned and attentive to my needs. Looking forward to w Excellent service, friendly, courteous and fast. John and Shelby were the best! They were concerned and attentive to my needs. Looking forward to working with them again! More

Great experience Very personable customer service! Made the experience as painless as possible Andrew helped answer any questions and didn’t pressure me at all when I Very personable customer service! Made the experience as painless as possible Andrew helped answer any questions and didn’t pressure me at all when I changed my mind a lot. Thank you! More

Oil change Shawn was excellent, as well at the staff in the office! They serviced my car quickly gave me an update and off I went! I drive almost 2 hours for my Shawn was excellent, as well at the staff in the office! They serviced my car quickly gave me an update and off I went! I drive almost 2 hours for my oil change to utilize the engines forever program and feel the staff keep me coming back as My last Mazda was at 275,000 before a deer took it out and I’m sure my C-X5 will outlast my C-X7 unless another Deer finds me😊 More

Oil change tire rotation Wonderful service from start to finish everything was super satisfying! Glen Julie Shawn josh Kelsie Melissa are all the employees I saw and were all Wonderful service from start to finish everything was super satisfying! Glen Julie Shawn josh Kelsie Melissa are all the employees I saw and were all super helpful and nice More

Great experience Good work,friendly staff.My first vehicle with Lou was a Saturn now it’s the Mazda. The service and staff have always been excellent and I have never Good work,friendly staff.My first vehicle with Lou was a Saturn now it’s the Mazda. The service and staff have always been excellent and I have never had a bad experience. More