Lou Fusz Mazda

Shawn in service was great! Traveling out of state I had a problem with the car. Shawn squeezed us in to make sure we were safe to drive. You guys are awesome! Traveling out of state I had a problem with the car. Shawn squeezed us in to make sure we were safe to drive. You guys are awesome! More

Great Customer Service I bought my wife’s Mazda5 and my CX-5 from other dealerships closer to my house, but always service them at Lou Fusz. Shawn in service is outstanding I bought my wife’s Mazda5 and my CX-5 from other dealerships closer to my house, but always service them at Lou Fusz. Shawn in service is outstanding and knows how to treat customers honestly and respectfully. More

Miata visit for emissions testing. Could not find the service center. When I did they didn’t have my online appt on their computer even though I received an acknowledgment of the appt t Could not find the service center. When I did they didn’t have my online appt on their computer even though I received an acknowledgment of the appt the day before. They were gracious enough to let me stay though. More

Why I go back Called to make an appointment ,last minute & that was not a problem. Got the car in and efficiently made sure a thorough job was done. Nice & clean , Called to make an appointment ,last minute & that was not a problem. Got the car in and efficiently made sure a thorough job was done. Nice & clean , the way I like it! More

Excellent service! I have been a customer for more than 30 years, and have been quite pleased with their services. Shawn is a great guy. I will be sorry when he retire I have been a customer for more than 30 years, and have been quite pleased with their services. Shawn is a great guy. I will be sorry when he retires. More

Replaced dash under warranty Went in for dash replacement under warranty everyone courteous professional with work done in less time than originally stated. Everything explained c Went in for dash replacement under warranty everyone courteous professional with work done in less time than originally stated. Everything explained completely and thoroughly no surprises More

Winterizef Shawne, 5 star employee!! He is a gem and very personable!! And chats with you about your car!! MX are honest and know their stuff !! Thanks. KO Shawne, 5 star employee!! He is a gem and very personable!! And chats with you about your car!! MX are honest and know their stuff !! Thanks. KO More

Service Review My experience with the service center was both good and bad. I like the fact that they worked with me and my warranty but it was a fight. I had to cal My experience with the service center was both good and bad. I like the fact that they worked with me and my warranty but it was a fight. I had to call other dealers to get the help needed to make Lou Fusz do it’s part and also to get the warranty people to do their part. It took almost 3 months for my car to get fixed. A lot of times I was left out the loop, had to leave several messages to finally get a call back and now that I have my car, I feel that there is a lot of small “nicks” to my front end and paint job. I feel that because I had the warranty, I was not respected the same a full paying customer or maybe it has more to do with the demographics of the area and the shop versus me. More

Top rated customer service In a world where good customer service is at an all time low, Lou Fusz does a good job of remembering their customer, and providing a high level of cu In a world where good customer service is at an all time low, Lou Fusz does a good job of remembering their customer, and providing a high level of customer service. One where the customer doesn't walk away with a negative experience. Thank you More

Efficient, friendly. In spite of being in a temporary location the team continues to give a great service, friendly and quick intake and checkout, improved over previous s In spite of being in a temporary location the team continues to give a great service, friendly and quick intake and checkout, improved over previous system. More