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Lou Fusz Mazda

Saint Louis, MO

4.7
2,741 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,741 reviews

April 30, 2019

Prompt correspondence, customer-centered All the members of the sales team were friendly and focused on providing a quality experience. We exchanged several texts before visiting the dealers More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

April 30, 2019

Great Customer Service Car in and out for oil change and tire rotation. Everything explained to me and no matter who I see in the service department each person is as nice a More

by barneyb18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glen Goepel, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

April 29, 2019

Excellent service and overall experience I came into this car shopping process expecting to end up with a Toyota or Honda but Zach recommended to try the Mazda 3 and I loved it. I will defini More

by Jstern87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

April 29, 2019

Fast and friendly , was in and out in no time. Clean shop employee was dressed nicely and understood the service I wanted performed in my used vehicle. More

by dboschertlineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

April 29, 2019

Great new building and personal service I will continue to being my car in for service to Lou Fusz. I always get excellent service and I am cautioned about any upcoming service I may need in More

by JAMEEVIRGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

April 29, 2019

Fast Service Service is always on time. I'm in and out and the technicians are informative and knowledable I am always informed of updates and other services that More

by dtln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Goepel
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

April 29, 2019

Fast, and easy Lou fusz is a great place to buy a car they were very helpful. And they wasnt trying to put me in any car they ask me what i wanted and made it happen More

by elgineboni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

April 29, 2019

Perfect Very good and fast service, very nice waiting area, and they guided me to ask for something else, definitely will come back. Renewed building looks so More

by yemh89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 26, 2019

Service Rep: Shawn DeGrasso Shawn DeGrasso is the service representative that I always request. He is very professional and has helped me with any issues that I have with my Maz More

by LONGMKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

April 26, 2019

Oil Change & More I went in for an oil change as well as some general maintenance on my 2014 CX-9 - I also asked them to check out a noise I was hearing. They did the w More

by andreabommarito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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