Back

Lou Fusz Mazda

Saint Louis, MO

4.7
2,739 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
Contact Dealership

925 North Lindbergh Blvd.

Saint Louis, MO

63141

Directions

By Type

Showing 2,739 reviews

May 13, 2019

Trouble free experience Easy drop off and pick up. Received nice loaner car after found out a part needed to be ordered. Text when car was ready. Minimal waiting. More

by TOPAULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 13, 2019

Great Service Great service every time, All work is completed on time and I am always aware of what they are going to do with the car before they do it. More

by lisa.tucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

May 13, 2019

Quick Professional Service Scheduled an oil change for while I waited. When I checked the car in Josh noted that there was a minor recall and he added that to the service ticket More

by Tom M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 13, 2019

love the new facililty! For the most part courteous, Zach seemed a little rushed when answering questions. Been a customer for years, they continue provide overall efficient More

by GRETCHEN.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

May 13, 2019

Low pressure, courteous, informative, fair price The salesman, Zach Higdon, had a professional, knowledgeable, courteous manner. The dealership is one of the two closest to my residence. Location, More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Phillips
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

May 10, 2019

Extremely helpful and courteous. Fast too Everyone went out of their way to get my situation fixed and I got great personal advice. Super efficient and thorough. They even had snacks! More

by amanda19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

May 08, 2019

Always Satisfied As always great service from these guys and ladies. I always take my vehicle here and will always continue to do so. The new facility is awesome More

by Bigsale01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

May 07, 2019

Fast and pleasant. Didn't try to oversell service. Was in and out in just under an hour. I liked the new service center and big screen TV. More

by RWM050
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Harmon
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

May 07, 2019

Great experience Shawn was up front with me and he made the buying experience easy. The car is great and I’m very happy. I would recommend this dealer to people I kn More

by mgansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

May 06, 2019

It was great Great experience and Nancy O’Connor was fantastic. Could not have asked for a better salesperson. She was extremely professional and knowledgeable. Wo More

by kathyfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy O'Connor
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

...
212
...