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Lou Fusz Mazda

Saint Louis, MO

4.7
2,739 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,739 reviews

May 27, 2019

Nancy o’conno Saled A fabulous well spoken and honest sales person. Nancy was timely,, experienced,well dressed. She made our time at Lou Fusz Mazda easy as pie! More

by MIMIB93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy O'Connor
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 27, 2019

The New Lou Fusz Mazda Service Center I was very impressed with the new Lou Fusz Service Center. Julie Reichert was my service representative. I have been working with Julie since I bought More

by DWINTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

May 26, 2019

Ehh customer service I went for a oil change and was told it would be 30 to 45 mins. After about an hour of waiting with my 9 mth old baby I went to check on the wait and More

by Kellif0912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so sorry for the delay. We apologize for your experience.

May 25, 2019

Mazda CX-5 The no pressure sales tactic is appreciated. I love the color of the car and the ride is smooth. Wish their were better finance rates available. More

by JFKING070708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 24, 2019

First class service My experience at the Lou fusz Mazda was very pleasant the showroom was very modern the sale woman, secretary and finance lady were very attentive an h More

by a.v.j21011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy O'Connor
Feb 25, 2020 -

Lou Fusz Mazda responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

May 24, 2019

Routine oil change and recall work Easy to schedule appointment. I waited for my car in a newly remodeled waiting area. Very comfortable and convenient. They washed and vacuumed the car More

by DANIEL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 24, 2019

Relaxing and short stay. I enjoyed sitting watching big screen television in the knew remodeled floor room. Will be back to get future maintenance done to my vehicle soon. More

by WANDA.MEBANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 23, 2019

Excellent Customer Service! A big Shout-Out to Shawn and Josh! Imagine, expecting a big repair cost but ending up leaving with zero pay! Very satisfied with the service I rece More

by princess_delights
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hinson, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

May 23, 2019

Service Always greeted and get wonderful service, clean, and welcoming. Always tell me if I really need something or can wait, until the next time I come in. More

by craig4029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 23, 2019

All went well The new facility is great. It could use some magazines on waiting room I had an appt and was checked in on time. Shawn kept me updated on how things More

by Muffy123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know man who washed car , Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

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