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Lou Fusz Mazda
Saint Louis, MO
2,739 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,739 reviews
May 31, 2019
Great job! Went above and beyond to make my service great from start to finish. I love the new text message system they are using at the Service center! Went above and beyond to make my service great from start to finish. I love the new text message system they are using at the Service center! More
by Lish
Verified CustomerEmployees Worked With
Josh
May 30, 2019
The excellent customer service I have come to expect The team at Lou Fusz always delivers. They have a wonderful selection of cars, pricing that can’t be beat, knowledgeable staff, and a dedication to d The team at Lou Fusz always delivers. They have a wonderful selection of cars, pricing that can’t be beat, knowledgeable staff, and a dedication to doing things the right way. I choose Fusz because they are the best. More
by kgjill0662
Employees Worked With
Devlin , Shawn Lane
May 28, 2019
Low tire problem I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderf I had a low tire which kept losing air. I would fill it and it would not stay filled. Very annoying and frustrating. I love my Mazda 6 and the wonderful service at Lou Fusz. I am just frustrated with the tires on my car. I have had many problems with them. Of course, some were clearly my fault but other times not. More
by PRICH1951
Employees Worked With
Josh
May 28, 2019
Getting fleeced Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt total Paid almost $93 for an emissions test and got upcharged for no reason for “maintenance”. Total rip off and worst customer experiences ever! Felt totally disrespected. More
by Carguy
Employees Worked With
John Harmon
May 28, 2019
Friendly Service, long wait. I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hour I had an appointment for an oil change and tire rotation. I figured with an appointment, I should be in/out in under an hour. It was nearly 2 hours before I finally left the dealership. That seems like an eternity for an oil change and tire rotation. At least as compared to other service locations. If I didn’t have to get my oil changes here, I’d def go elsewhere. On a brighter note, the staff was very friendly and accommodating during my stay there. More
by skycop_94
Employees Worked With
Don’t know employees names.
May 28, 2019
honest sales guy (steve) from the moment i entered the showroom. i was treated with dignity respect and honesty. this is not natural if u step into stl car dealerships (when w from the moment i entered the showroom. i was treated with dignity respect and honesty. this is not natural if u step into stl car dealerships (when wearing gym cloth , arrive with an old tiney vehicle and aren't a native English speaker). last but not least I'm super happy with the car I bought! More
by bhz
Employees Worked With
Steven bedell
May 28, 2019
Everyone is extremely friendly & helpful! Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shaw Everyone is always extremely friendly and helpful at the Lou Fusz Mazda Service Center. They really take the time to explain the recommendations. Shawn is so GREAT!! More
by CHADEAYNEK
Employees Worked With
Shawn Degrasso
May 28, 2019
Great service as always! Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he sugg Great service by Shawn DeGrasso , always explains what is being done and why it is necessary. I also feel comfortable with the recommendations he suggests. More
by smhvzd
Employees Worked With
Shawn Degrasso
May 27, 2019
excellent Got in and out quickly. Washed car after my oil change. Wasn’t hassled to buy other services. Everyone was courteous and friendly. Very nice waiting r Got in and out quickly. Washed car after my oil change. Wasn’t hassled to buy other services. Everyone was courteous and friendly. Very nice waiting room. More
by gambersley
Employees Worked With
Shawn Degrasso
May 27, 2019
New CX-5 purchase I wa very satisfied with the price, the amount received for my trade in and, of course, the CX-5. The salesman, Zach, was outstanding and very good I wa very satisfied with the price, the amount received for my trade in and, of course, the CX-5. The salesman, Zach, was outstanding and very good at explaining the CX-5 features. He helped make the entire process go smoothly. More
by DAVID.TUCEK
