Lou Fusz Mazda

Incredible Experience All of the employees at Lou Fusz were extremely personable,informative, and patient. I personally do not like the car buying process, but everyone mad All of the employees at Lou Fusz were extremely personable,informative, and patient. I personally do not like the car buying process, but everyone made it such an incredible experience!! I’m more than satisfied with my purchase. More

Top notch team at Lou Fusz Mazda service! I have always appreciated the Lou Fusz Mazda team. They are knowledgeable and helpful, plus give important tips about what type of planned service is I have always appreciated the Lou Fusz Mazda team. They are knowledgeable and helpful, plus give important tips about what type of planned service is up next for my car (and also what to consider for next time around). If any service over and above those planned are needed, they will call you to get your approval, too! From Bruce (who retired) to now Shawn and John (both awesome!), my experiences have been excellent. I particularly appreciate the loaner car program and the ease of scheduling service appointments - either online or via phone. If you have a Mazda, strongly consider taking it here for service (even if you did not buy it here). I am currently driving my third new car from Lou Fusz Mazda, and have always been happy with the team and work done! More

AC not repaired-but still paid over $200 Charged me a lot of money to tell me what I already knew (from a difference servicer). They said they would help me fix my car, but still charged me a Charged me a lot of money to tell me what I already knew (from a difference servicer). They said they would help me fix my car, but still charged me and I went home with my car the exact same. The people were nice, though. More

Buying a new car Representatives working with us were highly professional. We got all the information we needed about a car that we wanted. In the end of the discussio Representatives working with us were highly professional. We got all the information we needed about a car that we wanted. In the end of the discussion we purchased a car and were very satisfied with our experience. More

Great Serbuce Everything went very smoothly and the car was ready when promised. Working with Julie was easy and efficient. The loaner vehicle was clean and a joy Everything went very smoothly and the car was ready when promised. Working with Julie was easy and efficient. The loaner vehicle was clean and a joy to drive. More

good job On time for appointment, courteous, helpful, efficient . Julie has gone above and beyond to make sure I had good service and your company was well re On time for appointment, courteous, helpful, efficient . Julie has gone above and beyond to make sure I had good service and your company was well represented. More

Do not use Saturday service Weekday service is great - Saturday service - not enough help - had to wait about 15 minutes in my car in the service entry before anybody approached Weekday service is great - Saturday service - not enough help - had to wait about 15 minutes in my car in the service entry before anybody approached my and told me to go inside to the service writer desk, where there was a line waiting to get written up for service. So 30 minutes wasted before I was written up. It was 4:30 PM before I left. I only had an oil change and an emmision test. More

Professionalism I have purchased two Mazdas from Lou Fusz, and the service department is invariably remarkable in their customer service on both vehicles , specifical I have purchased two Mazdas from Lou Fusz, and the service department is invariably remarkable in their customer service on both vehicles , specifically Josh Hinson, my service advisor, and the associate who manages the loaner vehicles. If the quality of service wanes, you will know it because I will no longer patronize anything, but excellence. Keep up the great work, and give those two some bonuses! Also, on the survey questions, add Josh to the list of service employees. More

Great service Called asking to see two models. Within an hour the cars were running with air on and Mo welcomed us. We test drove each and bought one. Outstanding s Called asking to see two models. Within an hour the cars were running with air on and Mo welcomed us. We test drove each and bought one. Outstanding service!! More

Completed service wr y professionally. Service completed. Very satisfied Service staff very friendly.. appointment made same day. Nice new facility. Fixed the problem with a new part a Service completed. Very satisfied Service staff very friendly.. appointment made same day. Nice new facility. Fixed the problem with a new part and no more issues. More