Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Mazda
Saint Louis, MO
2,579 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,579 reviews
June 03, 2024
Great assistance and fast process. Love my new car and the guidance I had there ! Love my new car and the guidance I had there ! More
by Betatt
Verified Customer
June 03, 2024
Everyone I worked with was very nice and I had an overall good experience. The only criticism I would have would be lack of communication. I dropped my car off at 8am with a pickup time set for 3:30pm. By 2p good experience. The only criticism I would have would be lack of communication. I dropped my car off at 8am with a pickup time set for 3:30pm. By 2pm I had not heard anything on the progress of my car and whether it would actually be ready by 3:30. I called the service center and they provided my an update. Not a big deal at all! But usually, I would expect to hear back a little earlier. More
by NLANDMANN19
Employees Worked With
Macey Oates
June 02, 2024
awesome service attitude and communication of all aspects of service care and recs. service dept is mindful and accommodative of my time of service care and recs. service dept is mindful and accommodative of my time More
by genres2
June 02, 2024
Andrew is personable and easy to talk to and at the same time knowledable of the details I wanted in a Mazda. He is a great guy and Norm and I are glad to have met him and had him help in purchasing my car time knowledable of the details I wanted in a Mazda. He is a great guy and Norm and I are glad to have met him and had him help in purchasing my car. More
by lguhe
Employees Worked With
May 31, 2024
Wonderful, service! Everyone was very nice and accommodating! I appreciate their professionalism and attention to detail! Everyone was very nice and accommodating! I appreciate their professionalism and attention to detail! More
by nicole.longan
May 31, 2024
As I approached this sparkling gem of a facility, I was greeted by a very friendly service advisor named Brian. Brian graciously helped me to drop off my vehicle, And assured me that my precious Mazda woul greeted by a very friendly service advisor named Brian. Brian graciously helped me to drop off my vehicle, And assured me that my precious Mazda would be cared for tenderly. The work was performed as promised and I received a video review of the vehicle’s condition during inspection. Once I arrived to pick up my vehicle, Brian proved to be a true hero as he saved my cat from a nearby tree and also helped me fix the slice in my golf swing. What a guy! More
by Bork Jefferson
Employees Worked With
Brian K
May 30, 2024
My car was totaled in your parking lot. Staff was empathic and we agreed on a price for my 2018 cat. I felt like more could have been done to lower the price of the new CX50. Staff were ver Staff was empathic and we agreed on a price for my 2018 cat. I felt like more could have been done to lower the price of the new CX50. Staff were very nice. It was a traumatic experience but no one was injured from the crash. More
by mergensusan
