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Lou Fusz Mazda

Saint Louis, MO

4.7
2,743 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,743 reviews

August 26, 2019

Great service Everyone is so sweet even the gentlemen drying my car off. In and out really fast love the snacks. Josh is always nice friendly and helpful More

by KBLAKLEY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

August 26, 2019

Injured car I love coming here as I’ve only had one problem one time and the Lou Fusz team was there to put out the fire in a figure of speech! Thanks as always J More

by Atberzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie R. (Service Advisor)
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

August 22, 2019

Standard maintenance Scheduled an oil change and tire rotation. Service was done in a short time and the car came back washed and vacuumed. Nice new waiting room. More

by GEOFFH1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

August 22, 2019

Great Team My experience here has been awesome. My saleswoman Deaun was great as well as the mechanic shop. Very personal and detailed with everything. I will re More

by charlesburns205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deaun, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

August 22, 2019

Great experience Very professional, quick and helpful. Very clean and nice building. I was informed of work that needed to be done and cost. They provided a shuttle More

by Acf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Carl Webster, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

August 22, 2019

Very satisfied... great service. Services performed in timely manner. Everything taken care of in professional manner. All issues identified, explained and problems corrected as pr More

by WILCOXSANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

August 22, 2019

What happened to the people before I bought the car. The person who serviced my car broke off the positive guard to the battery.I bought it to the the service center manager and nothing. More

by HelpMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Webster
Feb 25, 2020 -

Lou Fusz Mazda responded

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August 21, 2019

A good experience Though this time took a little bit longer I was again satisfied with my experience at Lou Fusz Mazda. Julie did a great job and helped my out at the e More

by EVERMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert , Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

August 21, 2019

Overcoming a bad experience I had a very bad experience trying to schedule my recall appointment. I ended up driving out to the service center and talking with Shawn in order to More

by vjkd1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We are sorry for your experience. We have completely overhauled how we take appointments and your experience should be much better now. We look forward to seeing you soon.

August 20, 2019

ZOOM ZOOM We were very happy with the dealership and Shawn. He negotiated a good deal for us. We appreciated his patience while going through the vehicle wi More

by oraysor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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