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Lou Fusz Mazda

Saint Louis, MO

4.7
2,743 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,743 reviews

September 03, 2019

Excellent Service I've been going to Lou Fusz Mazda Service since 2016 when I moved here. Shawn Degrasso was the first person I worked with, and everybody is great. I More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

We're delighted to hear that you think so! Thanks for coming in to see us!

September 03, 2019

Winterizing my car is always ideal. Mazda is a great shop. The workers are friendly and all my questions was responded too. I went in for an oil change and forgot about the belt that nee More

by smithtraci78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech: Rodrick Roger and Brendon Hagemeier, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

September 02, 2019

Deaun Flowers is so AMAZING! Excellent customer service. She was very attentive and patient with my desires of wanting a certain car of a specific color. Thank you so much Deaun F More

by Catlin, Dorothy121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deaun Flowers
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

September 02, 2019

Pleasant and welcoming as always I've only been to this Mazda dealership a handful of times but I am always treated fairly and the advisors make sure I am well taken care of. The dea More

by Swirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Mike, and Geno in parts are great! , Shawn Degrasso, Carl Webster, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

September 02, 2019

Professional Every person that I interacted with at the dealership was great! They welcomed me in and did not try to intimidate me. I had a wonderful salesmen pick More

by cole.walterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deaun Flowers
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

September 02, 2019

Outstanding Customer Service I went to Lou Fuze for an oil change after another Mazda Dealership stopped taking my pre-paid service vouchers, and the dealership I purchased the ca More

by Beckykolb33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

August 28, 2019

Julie was outstanding in helping me find the right tires I had an overall good experience with the service department. I have used Lou Fusz for about 10 years and their service is generally excellent and pr More

by marknsammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichart
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

August 26, 2019

Great dealer. Didn't feel any pressure in buying my car Great service. Didn't feel pressured into buying a car. Went real fast. Very friendly. They have a good selection to look at. Chuck even brought a KIA More

by Djwalle1052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stand lee, Chuck Hestand
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

August 26, 2019

Excellent! We had a great experience working with Shawn. He made the whole car buying process much easier. Everyone we met was very professional! Thank You! More

by LMS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lane
Feb 25, 2020 -

Lou Fusz Mazda responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

August 26, 2019

Excellent Service I have been a customer of this dealership since 2009 & have always had great service! All of the service technicians are great! It’s because of them More

by CJDST95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & The female service technician , Shawn Degrasso, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so honored to have you as a valued customer! Thank you for the great rating.

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