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Lou Fusz Mazda

Saint Louis, MO

4.7
2,746 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,746 reviews

September 13, 2019

took longer than told, mediocre work I have always used Lou Fusz Mazda for service - this was my first experience with their Collision Center. I was less than impressed. They told me th More

by CAROL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i do not know
Feb 25, 2020 -

Lou Fusz Mazda responded

We are so sorry about your experience. Please accept our apology.

September 12, 2019

Great service As always things was on cue !!! Sure Lou And employees are A Okay 👌, but with the people that work there in sales service couldn’t ask for anything b More

by ARONLEACH$8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

September 12, 2019

Awesone experience! We had the pleasure of meeting the best people to deal with went purchasing our new SUV. Devon Riley went above and beyond to make sure our experienc More

by P Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Riley, Stan Lee
Feb 25, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

September 11, 2019

Recall Visit The dealership made the inconvenience of a recall visit more tolerable. The complimentary inspection and car wash made me feel that some one understoo More

by SAJETAYLOR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie, Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

September 11, 2019

Recall and 10000 check up Excellent service and staff. Process is smooth and seamless. They were ready for me when I got there. I’ve been very impressed with Lou Fusz dealershi More

by kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

September 11, 2019

Short wait and very professional Because John Hartman explainswith great detail the problems with what’s going on with my car. I never feel rushed when speaking with him. He is very More

by RENEE.MERRITTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hartman
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

September 09, 2019

Great Experience We worked with Steven Bedell on finding a great car for my daughter. He was really friendly, provided excellent customer service and made the car buyi More

by dlburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bedell
Feb 25, 2020 -

Lou Fusz Mazda responded

Your business is very important to us. Thank you so much for the review.

September 09, 2019

Oil change The service was really good and quick. I loved that! The only thing I was concerned with they didn't say if I needed my tires rotated or not. More

by tlowe62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your business is very important to us. Thank you so much for the review.

September 07, 2019

Great Visit! This was my first time at the new dealership. It is thoughtfully designed. I am glad to see that the service department workers are no longer out in t More

by PETERSSL8800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori, Joshua Hinson
Feb 25, 2020 -

Lou Fusz Mazda responded

Thank you for your time and the wonderful review. We value your business!

September 06, 2019

Fast and friendly service! I was provided great service with minimal waiting! The staff was friendly and refreshments were provided. Very nice and clean location would be there More

by Qmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Feb 25, 2020 -

Lou Fusz Mazda responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

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