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Lou Fusz Mazda

Saint Louis, MO

4.6
2,579 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,579 reviews

June 18, 2024

Kyle was super easy to work with. It was a seamless process and I’m very happy with the car. More

by tennysons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle, Macey Oates
Jun 19, 2024 -

Lou Fusz Mazda responded

We're glad that Kyle was able to provide you with a great experience!

June 18, 2024

The service was fine. Since the car only had 1500 miles, only an oil change was necessary, not a complete inspection of other aspects like they did. More

by bspieler264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
June 18, 2024

Andrew was always friendly, professional, knowledgeable, patient. I was so grateful for his help. Thank you, Andrew. More

by AMYCRAWF8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Lou Fusz Mazda responded

We're happy to hear that your sales experience with us was a great one!

June 18, 2024

Very positive experience from the salesman that I worked with and the management. Please include staff that's present. This was excellent and much better than the service I received at the Lou Fusz Chevrole More

by lisa.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure whoever was working on June 13th , Macey Oates
June 17, 2024

I have a very nice experience for purchasing car, the procedure is very clear, and all of stuffs are very friendly and professional. More

by XIAOCHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Jun 18, 2024 -

Lou Fusz Mazda responded

We're thrilled that our sales staff was able to take care of your needs! Thank you for choosing Lou Fusz!

June 16, 2024

Great customer service and communication. The staff was very friendly as well. The "car wash" could use some work. But overall fantastic service. More

by Ctwaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
June 15, 2024

Patrick has been such a great help with my car situation! Thank you so much Patrick! More

by mikhaela.mitre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Purcell
Jun 17, 2024 -

Lou Fusz Mazda responded

We appreciate the kind words! Thank you for choosing Lou Fusz!

June 15, 2024

Services completed as requested in a timely manner. They also ran my car through the car wash. More

by CHASITYSHAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names
Jun 17, 2024 -

Lou Fusz Mazda responded

Thank you for the review!

June 14, 2024

Awful service. Oil change took 7 hours. hours ignored by staff not updated on on status of car Awful customer service More

by jeannebms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
June 14, 2024

Attentive. Delivered on promises. Answered my questions. Timely. Loaner car and car pickup at my home. More

by MBT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kistner, Macey Oates
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