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Lou Fusz Mazda
Saint Louis, MO
2,765 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,765 reviews
February 05, 2025
They are very welcoming, kind, and fast to do the task. They are responsive and accomodating. They are responsive and accomodating. More
by eavillanoza5
February 05, 2025
The service department has been disappointing. I am sorry I bought a service package when I bought my son's car. I am sorry I bought a service package when I bought my son's car. More
by kinseykarn
Verified CustomerEmployees Worked With
February 03, 2025
Abigail was great – and so was Nicole – had an issue with our car purchase, but the dealership took care of it and gave us first class service! our car purchase, but the dealership took care of it and gave us first class service! More
by mcbaize
February 03, 2025
Another great experience and the service advisor and manager were helpful to address an issue my daughter had when she called in last December re: a check engine light on her car. Thank you! manager were helpful to address an issue my daughter had when she called in last December re: a check engine light on her car. Thank you! More
by kjohansen2004
Employees Worked With
January 31, 2025
It was a pleasure buying a car from Lou Fusz Mazda. Moe made the process easy and painless. His extensive knowledge was amazing as was evident when we took delivery of our new Mazda CX5. We appreciated Moe made the process easy and painless. His extensive knowledge was amazing as was evident when we took delivery of our new Mazda CX5. We appreciated the no nonsense approach to purchasing a car! More
by michelleschoeck
January 31, 2025
Very professional and easy to work with. I will buy my next Mazda from Lou Fusz. I will buy my next Mazda from Lou Fusz. More
by joekzr10
January 30, 2025
Very Friendly and helpful staff. Was impressed with how smoothly the car buying went. Recommend Was impressed with how smoothly the car buying went. Recommend More
by JAMIE63134
January 30, 2025
I purchased my 2024 CX 50 at a dealership out of state. My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me th My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me that you do not honor the water if purchased from another dealer. This is frustrating because I did explain this when I set the appointment. The appointment confirmation email also stated that it would be a no charge service. More
by PDEGEARE
Employees Worked With
January 30, 2025
I didn’t work with Nicole, but I did work with Shane, Zack, and Mike F. They were all fabulous and we will be back! Zack, and Mike F. They were all fabulous and we will be back! More
by leahrhirsch
Employees Worked With
Other Employees :
Shane Roemer
January 30, 2025
Not trustworthy, I was offered a price over the phone which was approved by a manager. Went in to pick up the vehicle (with a check in hand) and a different manager suddenly appeared and refused to honor which was approved by a manager. Went in to pick up the vehicle (with a check in hand) and a different manager suddenly appeared and refused to honor the deal. They refuse to provide a written estimate so guess this is their (imo) car-dealer-con, bait & switch tricks. More
by cjs
