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Lou Fusz Mazda
Saint Louis, MO
2,578 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
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Showing 2,578 reviews
September 03, 2024
Service on the vehicle was fine. At the same time we ordered a new fob for the car. When leaving discovered that the new fob did not work (which by the way was an exorbitant $700). At the same time we ordered a new fob for the car. When leaving discovered that the new fob did not work (which by the way was an exorbitant $700). The new fob was re-programmed. Then it was found the two older fobs did not work after we had left. Had to return to get the older fobs working. The service tech had to return from lunch to fix the older fobs programming. Finally got all fobs working. I mentioned that I thought my time was worth some consideration. The service writer (sorry have forgotten her name) offered a free oil change and tire rotation. That was ok except we were going to be selling the car and didn't know if the new owner would drive to your location. The service writer (who was very helpful this whole time, said she would have manager contact me for another type of compensation for my time. Never heard anything. Not a good experience. I did not work with Macey Oates More
by DJRR2
Verified CustomerEmployees Worked With
Macey Oates
September 01, 2024
Great service. Fair prices and loaner car while my car was being fixed. They deliver on time Fair prices and loaner car while my car was being fixed. They deliver on time More
by Sergio
August 31, 2024
Great service. No pressure. Friendly, and professional. Sales and service both. Valet service very convient. No pressure. Friendly, and professional. Sales and service both. Valet service very convient. More
by gregoryefaulkner
August 30, 2024
It was an extremely helpful interaction to exchange my vehicle straightforward. Overall, everybody, employees and supervisors were extremely helpful and I am thankful for everything they did. vehicle straightforward. Overall, everybody, employees and supervisors were extremely helpful and I am thankful for everything they did. More
by jorel.I
Employees Worked With
Other Employees :
Macey Oates
August 27, 2024
Very easy to use. Made sure I was in and out when I was scheduled and took care of everything that needed done in a timely manner. Made sure I was in and out when I was scheduled and took care of everything that needed done in a timely manner. More
by ddssmac
Employees Worked With
Macey Oates
