Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Mazda
Saint Louis, MO
2,716 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
#wecanreplacethecarnotthecustomer
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,716 reviews
April 19, 2025
Friendly and professional very knowledgeable about the vehicle I purchased and very helpful for guiding me through the process of purchasing the vehicle vehicle I purchased and very helpful for guiding me through the process of purchasing the vehicle More
by kozloski123
April 18, 2025
Very personable and easy to work with. Very pleased with our purchase and terms of service Very pleased with our purchase and terms of service More
by rpclover
Verified CustomerApril 16, 2025
It was good, as usual. But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have us But one point I'd like to ask about. My car was washed before I arrived, so they skipped that (which is perfectly ok), but the interior could have used a vacuum, which they also skipped. This is the 2nd time this has happened. I didn't want to send the car back just for a vacuum, so I left. But should I mention this on the way in? More
by maplenow333
April 15, 2025
Had an issue with customer service at Lou Fusz Mazda but spoke with Stephanie the manager of service and she was able to create a great customer service moment. spoke with Stephanie the manager of service and she was able to create a great customer service moment. More
by MESHAWOODARD
April 15, 2025
Scheduling appointments is easy-to-use and wait time is minimum. So far I have not had any issues. minimum. So far I have not had any issues. More
by Charlene5294
Employees Worked With
April 13, 2025
Brett had very professional customer service, His ability to provide laughter and take care of business which allowed me to have a very enjoyable experience. I didn't know where my next vehicle was going to to provide laughter and take care of business which allowed me to have a very enjoyable experience. I didn't know where my next vehicle was going to come from but I do believe, if it was meant to be it will be! More
by feliciawntd
April 11, 2025
Once I decide on the make and model of the car I want to purchase, I usually visit a couple of dealerships to determine where I could negotiate the best deal. I went to Lou Fusz first because they were the purchase, I usually visit a couple of dealerships to determine where I could negotiate the best deal. I went to Lou Fusz first because they were the closest to my home. The experience there was so pleasant that I never went to a second dealer. Abigail Fox was friendly, knowledgeable, and accommodating, and together with Zach, they offered what I thought was a fair deal, and were able to quickly locate and get the car in my preferred color. Abigail continues to be a valuable and helpful source of information when I have more questions about the car’s operation. I never had a feeling of being rushed or pressured, and I would recommend Lou Fusz Mazda and Abigail Fox to anyone looking for a great car buying experience. More
by docmick1
April 10, 2025
Very good Staff was welcoming,meets satisfaction Very good service, would recommend to another person Professional good service, would recommend to another person Professional More
by juniormckenzie66
April 10, 2025
I was very pleased with the service provided at Lou Fusz Mazda. Everything was explained well and I didn't feel pressured to get extra maintenance done-I was just given the facts. I will definitely be a ret Mazda. Everything was explained well and I didn't feel pressured to get extra maintenance done-I was just given the facts. I will definitely be a return customer. More
by TMCINTYRE622
Employees Worked With
April 10, 2025
Great place to buy a car! Abby was extremely helpful, thorough, attentive and worked hard to help us fulfill our needs and get us a great deal. The whole team is great! Abby was extremely helpful, thorough, attentive and worked hard to help us fulfill our needs and get us a great deal. The whole team is great! More
by drjorgerosadopccm
