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2,282 Reviews of Lou Fusz Kia - Service Center
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April 14, 2024
There were things on my 16000 mi maintenance bill that wasn’t on my phone for the maintenance and he told me the bill was going to be $390 before but at checkout it was $441. I mentioned it to him then he wasn’t on my phone for the maintenance and he told me the bill was going to be $390 before but at checkout it was $441. I mentioned it to him then he said $414. So I told him I had a coupon ($50) then the final bill was $385. YOU DO THE MATH! More
by moniquedear31966
Verified CustomerEmployees Worked With
Zachery Lentz
Helpful April 14, 2024
We received great customer service. The technician was very knowledgeable and we would have no problem coming back for you to service our car. The technician was very knowledgeable and we would have no problem coming back for you to service our car. More
by barbara.halpern1
Employees Worked With
We had the service department and I do not have the name.
April 13, 2024
Very thankful for the great service provided by this great dealership. GM Jerad is a man of character! Rodney in Service dept was awesome as well. great dealership. GM Jerad is a man of character! Rodney in Service dept was awesome as well. More
by fcorral
April 12, 2024
The service department always takes good care of me. So far it has only been for routine work, but will continue to go back if anything needed. Thank you! So far it has only been for routine work, but will continue to go back if anything needed. Thank you! More
by jrdarst
Employees Worked With
Service Department
April 11, 2024
Service advisor, Andy Johnston Jr, was the best. He explained everything fully and showed patience in a confusing situation. I enjoy that kind of customer service plus the fastest service from the d He explained everything fully and showed patience in a confusing situation. I enjoy that kind of customer service plus the fastest service from the dealership workshop. More
by garland1993
Employees Worked With
Andy Johnston Jr
April 10, 2024
Arrived at my schedule time! Zach met me at my car and welcomed me! He went over my service needed and escorted me to the waiting area! During service he kept me updated! Zach met me at my car and welcomed me! He went over my service needed and escorted me to the waiting area! During service he kept me updated! More
by frgbahr
Employees Worked With
Zach Lentz
April 10, 2024
Nail in tire not even a year old was by not plug able. Only 5000+ miles, price of new one was a shock. Only 5000+ miles, price of new one was a shock. More
by dieseljf
Employees Worked With
Service not their fault. I think I was. I drive a long way for your service. Also my leases.
April 07, 2024
I always have a good experience when I’m being waited on. I wasn’t real happy with the price because I was told that it seemed as though I ran over something and that caused the problem. I know for a fact th I wasn’t real happy with the price because I was told that it seemed as though I ran over something and that caused the problem. I know for a fact that I didn’t run over anything and I wondered if the screws wasn’t put back on correctly when I had my oil changed. I don’t know if it was fastened back correctly. Is there a way someone can double check this issue for me. Thanks More
by roses99@swbell.net
Employees Worked With
Zack in maintenance
