2,351 Reviews of Lou Fusz Kia - Service Center
Quality Service I bought my Kia Shortage from Sam at Lou Fusz Kia in 2008. I have used the Lou Fusz Kia service center for every oil change and other services for th I bought my Kia Shortage from Sam at Lou Fusz Kia in 2008. I have used the Lou Fusz Kia service center for every oil change and other services for this vehicle. It is now 2016 and I am getting ready to roll 95,000 miles and Sam (now in the service department), and the rest of the service team, have been extremely nice and helpful over all of these years! Their new location is very clean and easy to get to. Looking forward to working with them for the next 100,000 miles! More
First service Just brought my Kia Optima in for first service appt. Kevin was very friendly and took time to explain everything including a few minor recall type i Just brought my Kia Optima in for first service appt. Kevin was very friendly and took time to explain everything including a few minor recall type issues that needed to be addressed. My car was finished at the time he promised. And Marcus, who was cleaning another vehicle was kind enough to stop what he was doing and help me locate my car when I couldn't find it on the lot right away. More
Oil change My service is always awesome there. The guys are always friendly and fun to talk to. I will see you all in the future at the new location!!! My service is always awesome there. The guys are always friendly and fun to talk to. I will see you all in the future at the new location!!! More
Outstanding Service! They are excellent in customer service and in servicing my car. I feel taken care of and I trust them. That's HUGE! I've bought my last 2 cars from L They are excellent in customer service and in servicing my car. I feel taken care of and I trust them. That's HUGE! I've bought my last 2 cars from Lou Fusz even while living in another state I drove back to MO and bought from them. More
Treated me like a King! I had Chris as my Salesman. He treated me like I was Royalty. And found a vehicle that I like and in my budget. And found a loan for me. That works fo I had Chris as my Salesman. He treated me like I was Royalty. And found a vehicle that I like and in my budget. And found a loan for me. That works for me. He also got G.A.P. insurance for me with 7 free oil changes. Plus anything needs to be done to the vehicle. It's covered. I highly recommend this dealer to anyone. More
Car not starting I was having trouble getting my car to start several days in a roll. So I called the dealership and talked to them - sounded like it was my battery, I was having trouble getting my car to start several days in a roll. So I called the dealership and talked to them - sounded like it was my battery, so I talked to the gentleman in the parts department. He was very helpful and told me about the battery they carry for my car and it having a life time warranty. After I got off work I run by the dealer ship and they were very willing to help me with my issue. The gentleman at the service help got me checked in and had the battery replaced in no time. As always very friendly group of guys. Would not go to another dealership - and I live in troy MO. There are a couple of Kia dealers closer to home, but I like the guys at the Lou Fusz Kia. I worked with more then one service guy... Let me add that I called auto zone an was told that a 2 year battery was $120.00, so when Kia told me I could get a lifetime battery for $150.00 that was a no brainer for me. More
No stress experience I have been taking my 2011 Kia Sorento for service at Lou Fusz ever since I purchased the vehicle there. There overall service is by far outstanding. I have been taking my 2011 Kia Sorento for service at Lou Fusz ever since I purchased the vehicle there. There overall service is by far outstanding. I never have any issues with their work. More
Fantastic I am so glad I bought my Kia Soul at Lou Fusz. Every time I bring my car in for service the personnel always advise me of what my vehicle requires to I am so glad I bought my Kia Soul at Lou Fusz. Every time I bring my car in for service the personnel always advise me of what my vehicle requires to keep it in the best running condition. They are friendly and eager to help me with any questions I may have. Sam always greets me with my name and a smile. Makes me feel like I'm not just a customer but a part of the Lou Fusz Kia "family". Would recommend (and I have) to anyone that asks! GREAT JOB! More
Service department I love bringing my Kia Forte to Lou Fusz for warranty work or oil changes. It's the most enjoyable experience I've had at the mechanic. I always feel I love bringing my Kia Forte to Lou Fusz for warranty work or oil changes. It's the most enjoyable experience I've had at the mechanic. I always feel as though I'm in good hands with Andy, my service manager. And you can't find a more comfortable waiting room with a selection of beverages and nice chairs to relax in while watching TV and waiting for your vehicle. I bring my Kia here all the way from South St. Louis because I prefer not to use the Kia dealership that is closer to my house. I trust Lou Fusz. More
THE SERVICE DEPT I appreciate the service I receive at Lou Fuse Kia my first of contact is the Service Advisors always so accommodating and helpful. My last visit SHE I appreciate the service I receive at Lou Fuse Kia my first of contact is the Service Advisors always so accommodating and helpful. My last visit SHELBY really went above my expectation to help me so I say THANK YOU THANK YOU More