Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,279 Reviews

2,279 Reviews of Lou Fusz Kia - Service Center

Sort by
June 30, 2018

Always a pleasure. My Kia had a Body Shop appointment for a 3 day repair. Sam Day and everyone else put their 5 Star touch of Excellence into this repair. You do feel More

by KiaRio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Day
June 29, 2018

Emergency tire situation handled! Customer service was very friendly and my tire situation was handled quickly and efficiently. Thanks you all for the quality of your service it is app More

by masterq23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
June 29, 2018

Kevin Derleth is the best Kevin and the other associates in the Service Department are great. They communicate as well as any other Service Center group that I have ever encoun More

by DJMURPHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
June 29, 2018

MY RECENT VIST TO LOU FUSZ KIA I came in to Lou Fusz Kia earlier this month because a front turn signal light went out. The problem was worse than I thought. The driver's side hea More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cerva
June 29, 2018

Great It went smoothly. There were good snacks for the customers in the waiting area. I liked all of the available electrical outlets. It was finished in a More

by m0miller76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember employees name
June 29, 2018

Amazing!!!! The guys in service are outstanding! So fun always smiling. They are the best in the business! I have been to other shops, nothing compares to this o More

by kevinderleth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service!!!
June 29, 2018

Service visit I made an appointment to get my car serviced and I arrived a few hours early. They still got me in and out and I was able to enjoy my Saturday. I will More

by jakers1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
June 29, 2018

New modern customer waiting area This place was updated free soda,coffe,snacks. Nice seating clean place. My kids don’t mind having to wait around for our cars to be serviced. They ar More

by Dcarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy & Zack always take care of us. It always nice to see a familiar face., Mike Cerva
June 29, 2018

Customer Service at its finest They took me to work. Did the maintenance work to my car and picked me up when it was finished. Lou Fusz Kia has earned a customer for life. Such a gr More

by aberry3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stumm, Andy
June 29, 2018

Best service department in the midwest They got all of my work done in a short period of time. Had snacks and a cool soda machine and comfortable seats in the waiting room. Was a nice exper More

by kevinhum1756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack lentz
...
220
...