Lou Fusz Kia - Service Center

Timely oil change Courteous employees. They smile and always willing to answer your questions. Able to schedule appointment when I need it. Only place I go for servi Courteous employees. They smile and always willing to answer your questions. Able to schedule appointment when I need it. Only place I go for service. More

The Lou Fusz Kia Service Dept. is Outstanding The Lou Fusz Kia Service Department has been outstanding every time I take my Kia Optima in for servicing. This visit was just for safety and emission The Lou Fusz Kia Service Department has been outstanding every time I take my Kia Optima in for servicing. This visit was just for safety and emissions inspections. I was in and out relatively quickly with my inspections in-hand and a complimentary car-wash to go with it. Every on of the service advisors there are great at what they do. More

Fast, Easy, Helpful I only needed a state inspection, but as usual, the Fusz folks got it done quickly and with no fuss. My car has never been to a non-Fusz service cente I only needed a state inspection, but as usual, the Fusz folks got it done quickly and with no fuss. My car has never been to a non-Fusz service center, because they never try to sell services that I don’t need, and they don’t “talk down” to automotive novices like me. More

Informed Service My car was towed to Lou Fusz after being sideswiped by a hit and run driver. The next day Lou Fusz called and let me know they were looking at my ca My car was towed to Lou Fusz after being sideswiped by a hit and run driver. The next day Lou Fusz called and let me know they were looking at my car. They continued to keep me up to date throughout the time it was in the shop. My experience at Lou Fusz has been positive every time whether buying my car , getting an oil change or having repairs done. More

Great Body Work/Great Service from everyone Brought 2017 Sportage in for some body work after a small accident. Sam and the staff took care of me and the car. By the time I arrived to drop off Brought 2017 Sportage in for some body work after a small accident. Sam and the staff took care of me and the car. By the time I arrived to drop off the car, I had a rental waiting for me and the promise of the work being completed by the end of the week. There was supplemental work required and again, Sam and the staff took care of this and notified the insurance company. Sam kept me up to date on the progress of the repairs and the work was completed when promised. Thanks for everything. Car looks great. Hopefully I won't need to, but if I need body work in the future, I will return to the place where I purchased both cars for the work. It's so good to see a dealership care after the sale. More

They take care of me I always feel as if my well-being is their top concern. Multiple people check in with me to make sure I'm OK every time I come in. It's great! I always feel as if my well-being is their top concern. Multiple people check in with me to make sure I'm OK every time I come in. It's great! More

Outstanding Service! A ***** service department. Once again, Kevin Derlach and the mechanic were great in finding the problem on my car, fixing it, and getting me back on A ***** service department. Once again, Kevin Derlach and the mechanic were great in finding the problem on my car, fixing it, and getting me back on the road. Kevin kept me informed and showed me the problem parts for approval before replacing. My go-to service department! More

Fast, thorough and courteous. As always, the staff is friendly and thorough. We always review the maintenance history before proceeding with the work, so no unnecessary work is pe As always, the staff is friendly and thorough. We always review the maintenance history before proceeding with the work, so no unnecessary work is performed or duplicated, but we also don't miss what is critical for good performance. For service schedules that are extensive, the service manager has discussed how certain items can be relocated to a different service cycle in order to spread cost over time, again of course in keeping with proper maintenance. I really appreciate that. And wait time for completion of service is always very reasonable. I've never been disappointed with the time it takes to get service. And of course the quality of work is excellent. Bottom line, they do a great job at the Lou Fusz Kia service department. More

service Great service dept. always going out of their way to help and work with people on short notice others should take note and go by their standard across Great service dept. always going out of their way to help and work with people on short notice others should take note and go by their standard across the Fusz network they act like the customers are people More

Best in class service It's always a great experience getting my car serviced by the Lou Fusz Kia team in Creve Coeur. Fast and friendly. Thank you for doing such a great jo It's always a great experience getting my car serviced by the Lou Fusz Kia team in Creve Coeur. Fast and friendly. Thank you for doing such a great job! More