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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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April 17, 2019

The kindness the staff showed was great Because you don't feel rushed and so places don't explain to the customers let the staff at Lou fuse i will come back More

by kneal19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dionne flowers , Nicci Pollard
April 17, 2019

Did a great job They repaired all the necessary issues and had it done in a timely manner. My rep did a great job of letting me know what the recommended service was More

by oldegrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
April 17, 2019

Service survey These guys take great care of me every time I'm there. Zack Lentz and Sam Day always make sure I'm in and out as fast as possible. I don't go anywhere More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

April 17, 2019

cool and quick Great Service and very fast turn around time. They even gave my car a wash (it was really dirty)! Thank you so much! Greatly appreciated. More

by brenelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

April 15, 2019

Great Customer Service My appointment was at 7:15am and I was out by 9am. Zach was awesome! Everyone was nice and helpful! I would recommend this location More

by cadizloftin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
April 15, 2019

Service review Staff smile and always friendly . Service area is clean and inviting. Snacks, coffee, and soda available to those who are waiting. Price is reasona More

by KATHIRE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
April 08, 2019

Great freindly sevice, very imformal. The technician met me in my car and took car of everything from the start. She informed me of the what my car needed at the end when checking out, and More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
April 06, 2019

Nicci was great! Nicci was awesome at answering my questions, keeping me updated on my service, and even arranged a ride to and from an appointment I had when addition More

by BETHANYTG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
April 05, 2019

Surprised I’m so impressed with the service, the price and the professionalism every time I visit Lou Fusz in Creve Coeur. I purchased my new Kia from Charlie, More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunolt, Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

April 05, 2019

great service and in an out at a reasonable time I have always received great service an will continue doing business with this facility, the professionalism was the best as usual so I have always be More

by nigtstaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
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