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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,367 Reviews

2,367 Reviews of Lou Fusz Kia - Service Center

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November 08, 2018

east, friendly and accommodating. simple, easy and convenient. The service staff has always been friendly and accommodating. I have purchased a few cars from this dealership and the More

by rrickerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard
November 08, 2018

Awesome service from beginning to end. They were quick and professional. On the phone Zack was very nice and asked us to come in to look at the car. Upon arrival Nicci got us in right away More

by kimberlycrossleyhardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
November 05, 2018

Great Service! My experiences at Lou Fusz Kia have always resulted in great service! They do excellent work, and all the personnel are friendly and professional! E More

by jsefrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy, Kevin Derleth
November 05, 2018

Followed Through with Commitment Everything from start to finish was delivered as promised. Was asked for any other services but was not a hard sell. Very much appreciated. Cordial se More

by ldcrume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall offhand
Nov 05, 2018 -

Lou Fusz Kia responded

Thank you for the great review! We strive for the best possible customer service every time you come in. See you next time!

November 03, 2018

First time in 12 years I have to question? The professionalism is always good and they are always helpful in answering any of your concerns. But I question now [ after 12 years] if my Van rea More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Derleth, Zack Lentz
November 02, 2018

Great service I was in and out in a reasonable amount of time. They recommended several other services for my car but weren’t pushy about it. I also appreciated the More

by plevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
November 02, 2018

Fantastic experience Sam Day was absolutely great managing our repair and working with the insurance company. He was incredible. Cannot rate him highly enough. Also, Erin More

by ROBERT.MINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day, Erin
November 02, 2018

WARRANTY SERVICE FIXED, LOANER CAR, REPAIR COMPLETE UNDER WARRANTY. NOTHING OUT OF POCKET, EXCEPT FOR GAS FOR LOANER CAR. I THINK IT WAS GOOD DEAL. WILL BUY ANOTHER CA More

by SCgraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
November 02, 2018

Fob reapair It took about 2.5 hours. I should have been informed about the long wait and a loaner should have been available for me. Not very happy. More

by bzzark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
November 01, 2018

On time and Wonderful I made a appointment which was easy to do. I showed up a few minutes before and I was greeted before I even got out of my car. They took me right in a More

by JEFFH61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Hunolt, Zack Lentz, Kevin Derleth
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