2,545 Reviews of Lou Fusz Kia - Service Center
Bodywork and paint looks great. One of several in the St. Louis area, this Fusz collision center was conveniently located for me. Competent, professional staff, and work was done sa One of several in the St. Louis area, this Fusz collision center was conveniently located for me. Competent, professional staff, and work was done satisfactorily. More
Excellent The staff at Lou Fusz Kia is always very professional and nice. Never have I felt pressured to purchase more services. And the last time I was there I The staff at Lou Fusz Kia is always very professional and nice. Never have I felt pressured to purchase more services. And the last time I was there I talked to a couple of salesman about the new Telluride that has slowly been making it's way to the ground, and they answered all of my questions pleasantly and did not at all act like I was bothering them (even though they obviously knew I wasn't buying a new car right then). I have referred friends to them because of the just overall feeling of comfort you get at this location and my friend who bought a car there last spring says the same thing about them! More
Perfect Everything is convenient to schedule my service on line. Everyone is friendly & the waiting area is nice. Awesome service staff all the way around! Everything is convenient to schedule my service on line. Everyone is friendly & the waiting area is nice. Awesome service staff all the way around! Fast service too! More
Unexpected Excellence I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wi I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wife took the car in for maintenance. She texted me "Extremely quick, very pleasant surprise." The staff was friendly and took her SUV in for the appointment immediately upon arrival and it was done in good time. Thank you Lou Fusz for making your service experience as great as the buying experience was for us. So far the performance of the vehicle and this dealership may have just won us as a customer for life. PS The experience was comfortable enough that she purchased floormats while there rather than ordering them online. Customer Service for the win. More
Joe Moore Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. Sam, Andy and Nicci P. make my visits Fast, Efficient and Friendly. I live next to Kia on Manchester in Manchester and I always come to you guys. More
Good service but way too many reminders/confirmations Was hoping the Sliding Door Recall work might fix the doors not latching but it didn't. Like I said above, way too many reminder/confirmations via Was hoping the Sliding Door Recall work might fix the doors not latching but it didn't. Like I said above, way too many reminder/confirmations via email and phone. More
Best service From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service s From the minute you call to make an appointment til the time you pick your vehicle up the service is always top notch. Friendly and helpful service staff to the above average service mechanics. Always bring my vehicles to Lou Fusz Kia even tough they are not all Kia products. Will never change... More
Service I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again I am now having trouble with my phone charger thats inside the center console there seems to be a blown fuse or something service will be needed again. More
Awesome Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department di Appreciate the work that was done. Zach Lentz was very courteous and did an excellent job explaining what needed to be done. The service department did great work in a timely manner. Thanks, Zach More
Transparency and Respect My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The My current vehicle is my 3rd Kia, and all 3 were purchased from Lou Fusz Kia. I’ve been bribing my vehicles to this service center for 4 years. The staff here always provide me with all the details I need to make informed decisions about repairs and maintenance, and I am always treated with the utmost respect. I can’t say enough good things about the service center at Lou Fusz Kia. More