Lou Fusz Kia - Service Center

Fast Service My wait time was approx. one hour. I was offered coffee/drinks in the waiting area, which was comfy and accommodating. The wait time did not seem to b My wait time was approx. one hour. I was offered coffee/drinks in the waiting area, which was comfy and accommodating. The wait time did not seem to be a full hour...super fast quality service. More

Awesome service The service writer always are pleasant. Kevin is the best. You don't seem him forv6 months and he acts as if you are a neighbor next door. I'll give The service writer always are pleasant. Kevin is the best. You don't seem him forv6 months and he acts as if you are a neighbor next door. I'll give one of many examples. I had someone drop me off to pickup my car. Kevin saw me get out of the car and already had someone pulling my car around for me before I had paid for the service. Zack is highly recommended as well. The whole team is awesome. More

Best Service Around I had a great experience at Lou Fusz Kia. It only took a few minutes for them to write my ticket and have someone get me to work. After my service was I had a great experience at Lou Fusz Kia. It only took a few minutes for them to write my ticket and have someone get me to work. After my service was done they delivered my vehicle to me. The employees were very kind. Thank you Lou Fusz! More

Inspection Awesome Every time I bring my car in for service, it's a great experience. The staff is friendly and thorough. I usually wait for my vehicle and the waiting a Every time I bring my car in for service, it's a great experience. The staff is friendly and thorough. I usually wait for my vehicle and the waiting area is comfortable and offers snacks and drinks to make the wait pleasurable. And every time I bring my car in, the work is completed faster than the technician estimates. All in all, a terrific experience. More

Always Easy The very best customer service! Always fast friendly and easy to work with! I have never been treated as anything other than a loyal customer. The very best customer service! Always fast friendly and easy to work with! I have never been treated as anything other than a loyal customer. More

Well worth the drive I have many other choices close to home and still drive from Ofallon to get my work done at Lou Fusz KIA. I know that I will always get great service. I have many other choices close to home and still drive from Ofallon to get my work done at Lou Fusz KIA. I know that I will always get great service. It doesn't matter the day or service advisor, I'm always greeted with a smile. They get me in and out, even when I don't have an appointment. The new lounge is very comfortable. I highly recommend going to Lou Fuss KIA for your next car or service. You will be glad that you did More

Attentive Very attentive to my needs, when service Is going to take over an hour I utilize the shuttle to and from work. I am on my 4 Kia with this dealership. Very attentive to my needs, when service Is going to take over an hour I utilize the shuttle to and from work. I am on my 4 Kia with this dealership. More

Awesome staff, service was free, waiting area is comfy Nicci was extremely friendly and helpful, she even educated me about my carpass benefits which included my free oil change. In addition, she offered t Nicci was extremely friendly and helpful, she even educated me about my carpass benefits which included my free oil change. In addition, she offered to perform a free maintenance inspection along with my service. The waiting area was very clean, hospitable, and comfortable. Nice quiet environment. More

Great service Always a great experience at Lou Fusz.Friendly people,and the job is done correctly and efficiently .I have another service coming soon I will be goin Always a great experience at Lou Fusz.Friendly people,and the job is done correctly and efficiently .I have another service coming soon I will be going back sometime soon More

Great service, right on time. As always, I greeted promptly (actually about ten minutes early) and I was in and out in just about an hour for an oil change, check-up, tire rotation As always, I greeted promptly (actually about ten minutes early) and I was in and out in just about an hour for an oil change, check-up, tire rotation and alignment. My service experience with Louis Fusz is the reason I very likely purchase another Kia from them. More