Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,545 Reviews of Lou Fusz Kia - Service Center
Sort by
May 30, 2019
Always a good visit My overall experience with Lou Fusz Kia has been positive since the day I came in looking for my vehicle 3 years ago. At every visit for it's maintena My overall experience with Lou Fusz Kia has been positive since the day I came in looking for my vehicle 3 years ago. At every visit for it's maintenance in that time, the folks at the desk of the service department are always friendly and professional. More
by ledinan
Verified CustomerEmployees Worked With
Unfortunately, my ability to remember names is not very good.
May 27, 2019
Kia Service Rocks Every service visit I have paid to Lou Fusz Kia in Creve Coeur has been excellent. The car goes in on time the car comes back at approximately the pro Every service visit I have paid to Lou Fusz Kia in Creve Coeur has been excellent. The car goes in on time the car comes back at approximately the promised time. The service waiting room is clean Bright and comfortable and they even offer great snacks. I always eat too many Cheetos and drink too much soda while I'm waiting for my car. All the service personnel are courteous. More
by bettiblumoff
Employees Worked With
Other Employees :
Nichole Derleth, Kevin Derleth, Nicci Pollard
May 24, 2019
Very attentive and accomodating. I'm glad to have found a reliable and efficient mechanic shop (a real challenge for women, especially). Also appreciated the ride to work and car cle I'm glad to have found a reliable and efficient mechanic shop (a real challenge for women, especially). Also appreciated the ride to work and car cleaned! Thank you. More
by Catherine
Employees Worked With
Zack Lentz, Lucas Sellers
May 23, 2019
Great customer service Sam was extremely helpful, super friendly and really helped at problem-solving. This is the case every time I visit the facility in Creve Coeur. Sam was extremely helpful, super friendly and really helped at problem-solving. This is the case every time I visit the facility in Creve Coeur. More
by Sherry
Employees Worked With
Sam
May 23, 2019
Service department I had an appointment - car was taken on time and services were performed promptly and professionally. Service department employees were very courteou I had an appointment - car was taken on time and services were performed promptly and professionally. Service department employees were very courteous and friendly. Car was also washed and vacuumed. Very nice experience. More
by tmfr641
Employees Worked With
Kevin Derleth
May 23, 2019
Not up to their usual excellent standards. There were no beverages available and only limited snacks. They also did not wash my car as they usually do. The service was prompt, which was app There were no beverages available and only limited snacks. They also did not wash my car as they usually do. The service was prompt, which was appreciated. More
by jharvey99
Employees Worked With
Nicci Pollard
May 22, 2019
Friendly and Knowledgeable Staff My service adviser was Kevin D. and he was extremely helpful and knew exactly what services my car needed and when it needed them. I am a busy mom of My service adviser was Kevin D. and he was extremely helpful and knew exactly what services my car needed and when it needed them. I am a busy mom of 3 with a full time job and my Sorento is my life-line, I fully trusted Kevin and the service team with my vehicle and the wait in the lobby was worth it (only about 45 mins)! I honestly can't wait to go back because I love looking at the other vehicles in the showroom and getting ideas for the next KIA that I'll buy! Shout out to Kevin: you were the bomb.com and keep up the great work! More
by brittany.mische
Employees Worked With
Kevin Derleth
May 22, 2019
Great, quick service Lou Fusz Kia Creve Coeur customer service was great with Nicci. They got the job done fast and easy. Thanks! I really do appreciate that. Lou Fusz Kia Creve Coeur customer service was great with Nicci. They got the job done fast and easy. Thanks! I really do appreciate that. More
by R hill
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard
May 22, 2019
great service on my car. The service is great but the car wash could be better. The car was washed but it was not wiped down very well. I would have thought that the person wa The service is great but the car wash could be better. The car was washed but it was not wiped down very well. I would have thought that the person washing the cars was not to busy and he could have done a better job on my car. Other than that the car was serviced in a very timely matter. More
by m.blosser
Employees Worked With
Nicci Pollard
May 17, 2019
Efficient and accommodating I was on a time crunch, and the service employees worked with me and helped make sure my car was ready when I needed it, even though they were busy. I was on a time crunch, and the service employees worked with me and helped make sure my car was ready when I needed it, even though they were busy. More
by colleen.kinsey
Employees Worked With
Lucas Sellers
