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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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July 05, 2019

Oil change/Tire Rotation Came in for oil change and tire rotation. Left with that plus 80 in new filters for a 160 total. I think the oil changes are too expensive. I do l More

by michelle.aldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
Jul 25, 2019 -

Lou Fusz Kia responded

Michelle, we value your business. Thank you so much for your feedback about the prices. We are so happy you like the service area. We appreciate your business and if there is anything you ever need please let us know.

July 03, 2019

Zack is the Champion! Zack is the champion of the dealership, there is no other worthy of such a title. We should all bow in his magnificence. Ten thousand years as Inte More

by JESSEYDEVANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much for the kind words about Zach. He is definitely a Champion to us as well! We look forward to seeing you again soon.

June 29, 2019

Appreciation Thank you Lou Fusz for bringing in people who have respect for others. Zach has been my go to for years. I honestly believe that he has MY best intere More

by SJHQ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much for all of your business over the years and the kind words about Zach. We look forward to working with you again and again.

June 28, 2019

AWESOME!!! LOVE THE LOU FUSZ TEAM!!! I GET GREAT QUALITY CARE WHEN I VISIT THE LOU FUSZ. I ALWAYS LOOK FORWARD TO SEE THEIR SMILING FRIENDLY FACES. More

by GRANNONNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicci Pollard
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much for your business. We hope to always be smiling and friendly. That is so important! Thank you so much for your review.

June 28, 2019

Above and Beyond Every staff member I encountered went above and beyond to provide excellent customer service. There was a young woman at the front counter who took my More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and another young woman at the service desk
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you so much Jessica for your review. We value your business.

June 27, 2019

Great customer Service! Very patient with me and explain everything to me in details so that I made the best decision for me when it came to my car. More

by Tamia_hrtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
Jul 25, 2019 -

Lou Fusz Kia responded

Thank you very much for your business and for your review!

June 26, 2019

Had car worked on The service department did a wonderful job and let me know what I will need done next time I come in like I will need new tires soon but they did a am More

by ashleysully22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Roemer, Nichole Derleth, Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
June 25, 2019

great job on my carlooks brand new thanks so much words can explain how happy I am will let people know about this place good job again More

by marciawallace52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave, Crystal Cody, Kevin Derleth
June 24, 2019

Lou Fusz Kia and its employees always go out of their way to make sure the job is completed right the first time and realize there customers lives are busy and wil More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Lucas Sellers
June 20, 2019

Great service The changes made to the service and waiting areas are much better. The employees are friendly, efficient, and genuinely seem to have your best interes More

by mkredhot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
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