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2,554 Reviews of Lou Fusz Kia - Service Center
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August 29, 2019
Repair work They are always very thorough, and very polite service members. Zach and Nicci are always pleasant and approachable. I appreciate the service every ti They are always very thorough, and very polite service members. Zach and Nicci are always pleasant and approachable. I appreciate the service every time I come. More
by godlyman0813
Verified CustomerEmployees Worked With
Zack Lentz, Nicci Pollard
August 29, 2019
Great service My advisor was awesome! 50 dollars to change 2 bulbs a little steep. My Kia continues to run like a champ even though it’s 6 years old. My advisor was awesome! 50 dollars to change 2 bulbs a little steep. My Kia continues to run like a champ even though it’s 6 years old. More
by jstn.cassidy
Employees Worked With
Nicci Pollard
August 29, 2019
Service Received excellent service on the day I took my car and my mother's car in for inspections. Kevin and Zack are always professional and friendly. Goo Received excellent service on the day I took my car and my mother's car in for inspections. Kevin and Zack are always professional and friendly. Good Job and thank you! More
by mullentop
Employees Worked With
Zack Lentz, Kevin Derleth
August 28, 2019
Service As usual the work was top of the line and everyone was professional, Always keeping me informed of possible issues to take into consideration for futu As usual the work was top of the line and everyone was professional, Always keeping me informed of possible issues to take into consideration for future service. More
by tmayer
Employees Worked With
Zack Lentz, Kevin Derleth
August 28, 2019
Thoughtful Service Ask for Zack..Uderstood my need to have everything in tip top condition for a drive to my class reunion later in the week. No condescension, as I have Ask for Zack..Uderstood my need to have everything in tip top condition for a drive to my class reunion later in the week. No condescension, as I have experienced at some other places.. More
by Rita
Employees Worked With
Zack Lentz
August 27, 2019
Best Service and Sales Department I've Ever Experienced. I've been going to Lou Fusz Kia for almost ten years now. They actually care about your car and have always gone the extra mile to make sure everythin I've been going to Lou Fusz Kia for almost ten years now. They actually care about your car and have always gone the extra mile to make sure everything is as easy as possible and at the best price. I will never go anywhere else. More
by MHOFFMANN1974
Employees Worked With
Other Employees :
Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
August 24, 2019
Worst Wow. I mean really, wow. I will never buy another car here, nor recommend them to anyone I know. In fact, I promise to tell others looking for a car t Wow. I mean really, wow. I will never buy another car here, nor recommend them to anyone I know. In fact, I promise to tell others looking for a car to AVOID this place. I've been here 5 times in less than a month. Yep, you read that correctly, 5 times. And I'm going again for the final & 6th time to try to get my 2017 Kia which has a full extended warranty (and it's still under manufacturer warranty) fixed. They couldn't do anything to fix my car the first 5 times, they blame the warning light on 'bad fuel' which to me is a cop out of trying to fix the issue and not have to do any real work at all. This is the worst experience I've ever had with a new car, ever. EVER. I am never buying a Kia again & never coming here again after the 6th time. After the 3rd time of them 'not being able to replicate the issue' EVEN THOUGH I have an OBD Reader which shows the failure, they should have offered to replace anything that could cause the issue, starting with the smallest... For free. They didn't. Instead they want to try to get me to pay $500-$600 for some BS that basically, they should pay for bc of this terrible customer service. This is some of the worst customer service I have EVER experienced in my life and I wish I never had bought this car or at LEAST not bought it from them. Do NOT buy from here, do NOT buy from here, do NOT buy from here. They obviously don't care about anything but making money and taking yours any way possible. More
by Houseofkrazees
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
August 23, 2019
I love everything about this location! From the service technicians to the lounge area, I love everything about this location. It is always a positive experience. I actually look forward to From the service technicians to the lounge area, I love everything about this location. It is always a positive experience. I actually look forward to taking my vehicles in for service as opposed to the task being a drudgery. Thank you to all who make it the consistent, positive experience it is! More
by Kathy the IronButterfly @ 2wingsup
Employees Worked With
Lucas Sellers
August 22, 2019
Great customer Service I have always been received great customer service! I am always greeted in a timely manner and the service dept is always professional. They keep you I have always been received great customer service! I am always greeted in a timely manner and the service dept is always professional. They keep you up to date on how long the service will be for your vehicle. More
by joshua028
Employees Worked With
Kevin Derleth
