2,545 Reviews of Lou Fusz Kia - Service Center
Oil change Quick, courtesy above and beyond. Processing in and out was great . Only bad part, too tempting to look at NEW cars. Lol Now I don't dead getting ca Quick, courtesy above and beyond. Processing in and out was great . Only bad part, too tempting to look at NEW cars. Lol Now I don't dead getting car serviced. More
Always a pleasant experience I got a flat tire on a Sunday. I was able to reinflate the tire to get myself home or somewhere else. Knowing the tire would be flat again by mornin I got a flat tire on a Sunday. I was able to reinflate the tire to get myself home or somewhere else. Knowing the tire would be flat again by morning, I just brought my car to the dealership and left the key in the Dropbox. I also needed an oil change. At 7:45 Monday morning I got a call that my car was ready. I picked it up at lunchtime, and the whole transaction took less than 5 minutes. I love the service department at Lou Fusz Kia! More
Effecient Dropping my vehicle off and getting the ride to work took less time than i allotted. I was at work a 1/2 hr early. Dropping my vehicle off and getting the ride to work took less time than i allotted. I was at work a 1/2 hr early. More
oil change, check engine light on check engine light still comes on and goes out. Lou Fusz said that they contacted Kai company and are waiting to hear back. This has been over month. check engine light still comes on and goes out. Lou Fusz said that they contacted Kai company and are waiting to hear back. This has been over month. More
The best place to buy and service your vehicle From Kris Portnoy making it very easy and stress free buying my car, and the financing being just as easy. To the friendly and helpful faces at the se From Kris Portnoy making it very easy and stress free buying my car, and the financing being just as easy. To the friendly and helpful faces at the service counter. This is a great place for your car. More
Oil & tire rotation As always great service. Quick turnaround and a fantastic staff. I like that when I’m there we look at future services coming up so I can budget accor As always great service. Quick turnaround and a fantastic staff. I like that when I’m there we look at future services coming up so I can budget accordingly. And of course the car wash. More
Service Great experience in the service dept. nicci was very polite and have great customer service. And will be back for service next time its needed. Thank Great experience in the service dept. nicci was very polite and have great customer service. And will be back for service next time its needed. Thank you 😊 More
Car not 100% cleaned It was specifically pointed out to me at my time of service that my car would be washed and vacuumed. The car was sent through the car wash but the ca It was specifically pointed out to me at my time of service that my car would be washed and vacuumed. The car was sent through the car wash but the car was not vacuumed. Charged me for a tire rotation (and something else I can't remember what it was called) but if I go somewhere like carx that's included with the oil change. More
replacement of sun roof It took four weeks to get sunroof replaced, never did get a clear picture as to why. Does the replacement come from a different country? Never got It took four weeks to get sunroof replaced, never did get a clear picture as to why. Does the replacement come from a different country? Never got a clear picture of how much it was going to cost when I first brought it in. Nor a time line. After a couple of weeks I think it was Kevin who called and said it would take longer and said that I would not be charged for the car rental. A plus He called me on Nov 12, and did not know my wife had past on the 11th. He was very kind and I call him back later. I bought my first new car in 1964. Have found that dealer service in general is bad. More
Great! My visit at Kia was quick and easy! The staff are wonderful! My car was done in a timely manner, and when I arrived to pick it up, the process went s My visit at Kia was quick and easy! The staff are wonderful! My car was done in a timely manner, and when I arrived to pick it up, the process went so smoothly! More