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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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February 07, 2020

Kevin was great so on the ball to help me keep my car in great shape. All the employees are kind and considerate. I tell all my friends that service and sales about My Kia. More

by eeecox
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 14, 2020 -

Lou Fusz Kia responded

Thank you so much for all of the kind words. We value your business and look forward to seeing you again soon.

February 05, 2020

The service I got was fantastic my car was washed after my oil change and it didn’t take very long for them to finish we approached me right away and took good care of me More

by mrsb3939
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard
Feb 14, 2020 -

Lou Fusz Kia responded

We appreciate your business. Thank you so much for your time and we look forward to seeing you again soon.

February 05, 2020

I had posted previously about my frustration with the numerous visits to the dealership for the passenger sliding door on my Sedona. A dent had appeared in the sliding door track which I believe occurred More

by katiebratton
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth, Tracy Minor, Amanda Otten, Elton Hayes
Feb 14, 2020 -

Lou Fusz Kia responded

Thank you so much for leaving us this wonderful review. We value your business and appreciate you! We look forward to seeing you again.

February 04, 2020

Excellent service as always Once again I was extremely satisfied with the service I received at Lou Fusz Kia. Zack and Andy are always a pleasure to work with. They make going to More

by joshua24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Feb 14, 2020 -

Lou Fusz Kia responded

We appreciate you! Thank you for your business.

February 03, 2020

Very friendly customer service! They cleaned my car inside & out nicely! They had yummy chip options in the waiting room too! Best oil change visit ever! Highly recommended. More

by Moose4President
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 14, 2020 -

Lou Fusz Kia responded

The chips are really great! We value your business and thank you so much for leaving us a review.

February 03, 2020

Regular Oil Change The staff is friendly and the waiting area is clean with a television and refreshments. In addition to an oil change they found three things that they More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Comporato
Feb 14, 2020 -

Lou Fusz Kia responded

Thank you so much for the review. We value your business! We love our new waiting room too. We look forward to seeing you again soon.

January 28, 2020

I had very good service at this dealership & would recommend others to go there. The atmosphere is great & the place is clean. Time waiting is great also. More

by BLNASH127
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 14, 2020 -

Lou Fusz Kia responded

Thank you for your business. We appreciate the review!

January 28, 2020

I scheduled a Saturday afternoon appointment on the day of. I arrived and each service member was extremely pleasant. They were able to complete 90,000 scheduled maintenance in nearly 90 minutes. Waiting More

by Jason
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Evan Gallagher, Billy Harris, Chris Jones, Carl Nelson
Feb 14, 2020 -

Lou Fusz Kia responded

Jason, we value your business and are here for all of your vehicle needs. Thank you so much for the business!

January 27, 2020

All of the staff was truly kind and patient. Zach Lentz was efficiency, professional and extremely sweet. I will bring my cars back again. Thank you!!! More

by stmn8161
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Cody Nevins
Feb 14, 2020 -

Lou Fusz Kia responded

We appreciate the review! Thank you for your business.

January 27, 2020

I came in worried about a check engine light. The service woman informed me that the problem was covered under warranty. They fixed my car and had me on the road quickly. I ended up paying nothing. More

by jstn.cassidy
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

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