2,545 Reviews of Lou Fusz Kia - Service Center
Good customer service and work was good. Issue with tail lights still re-occuring. Also, trunk lining not put nack in place correctly and fastener missing. Overall, good but I'm used to a little better atte lights still re-occuring. Also, trunk lining not put nack in place correctly and fastener missing. Overall, good but I'm used to a little better attention to detail by technicians. More
Their service is Great! The service team is great at Lou Fusz Kia. From the moment we pulled in they took care of use. Service was quick. Car was returned in great condition The service team is great at Lou Fusz Kia. From the moment we pulled in they took care of use. Service was quick. Car was returned in great condition. The service staff really cared about us and our vehicle. More
Lou Fusz Kia Rocks Have had frequent interactions with both sales and service - consistently friendly and competent. Trust this business completely to take care of my Have had frequent interactions with both sales and service - consistently friendly and competent. Trust this business completely to take care of my automotive needs, from sales to service. More
I went for a oil change. Excellent service. Employees were helpful a I was in and out. I love this dealership. I've never had this type wonderful experience with other dealerships. were helpful a I was in and out. I love this dealership. I've never had this type wonderful experience with other dealerships. More
Every one is courteous and always smiling. They walked me through each step, not just once but every time I visit. I couldn’t ask for better dealer! through each step, not just once but every time I visit. I couldn’t ask for better dealer! More
Oil change and plug I love this dealership. Have been going there for 4 years now and highly recommend. The only downfall is it is so hard to get a discount. It really I love this dealership. Have been going there for 4 years now and highly recommend. The only downfall is it is so hard to get a discount. It really shouldn't be an argument to get a coupon or a discount especially after 4 years of faithfully bringing my car into this dealer. Also, the invoices are very vague and do not have enough details on them. I would recommend detailing each line item instead of having the customer pay for "hidden fees." More
always quick and done correctly Zack and Kevin have been great through all the Kias I've owned. And they always get me a free wash if its not too cold. Zack and Kevin have been great through all the Kias I've owned. And they always get me a free wash if its not too cold. More
Awesome Experience Always an awesome experience. The Service Manager (Andy) makes himself available to answer questions and make valid suggestions. The Service Advisers Always an awesome experience. The Service Manager (Andy) makes himself available to answer questions and make valid suggestions. The Service Advisers do their best to make sure the work is completed in a timely manor getting you back on the road asap. The dealership showroom and customer lounge is bright and cheery and well stocked with free coffee and snacks. Lou Fusz has always been and continues to be our favorite dealership network for both sales and service. More
It is always great to work with Lou Fusz Kia. They do an excellent job and are always going above and beyond. This is why we bring all of our vehicles to their service department. excellent job and are always going above and beyond. This is why we bring all of our vehicles to their service department. More
Service Zack got right on my Serento had it diagnosed job was covered on the extended warranty I had purchased with vehicle. Although this was the 2nd time Ki Zack got right on my Serento had it diagnosed job was covered on the extended warranty I had purchased with vehicle. Although this was the 2nd time Kia had to replace radio antenna under warranty. More