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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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April 27, 2020

Lou fuz service department does a great job with yr cars and has nice ans friendly staff and making sure every one is safe during these differenticult tumes More

by PENNYMCGEE875
Recommend Dealer
Yes
Employees Worked With
Rachael Roemer, Justin Jeffries
May 20, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

April 27, 2020

Service can early and was fast. I also appreciate you all doing my 5/10/2020 service so I didn't have to return next month Thank you Thelma Rodgers Ps cant who I worked all info on my statement More

by THELMA304
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Woodward, Rachel Turner
May 20, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

April 24, 2020

They have done right by me. I feel like I know the service team. Very satisfied with everything. Thank you Kia. Keep up the good work. More

by ebrown411
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
May 20, 2020 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

April 24, 2020

Fast and accurate service. Kept informed of the process from start to finish. Job was done right and for a fair price. Will definitely use them again. More

by twowinboyz
Recommend Dealer
Yes
Employees Worked With
Evan Gallagher
May 20, 2020 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

April 24, 2020

Great Service Always have a great experience with their service center. I feel confident that my car is going to be serviced correctly and in a timely manner. More

by bernjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
May 20, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

April 22, 2020

I had a problem when my check engine light came on. The guys got me right in and took care of the problem under warranty. Car wash, too. As usual, excellent service! More

by george.csolak
Recommend Dealer
Yes
Employees Worked With
Evan Gallagher
May 20, 2020 -

Lou Fusz Kia responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

April 20, 2020

I absolutely love Lou Fusz Kia! They are all amazing! I have such a reliable vehicle and when and if I choose to upgrade I will use them again!! More

by brittanyrice1227
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
May 20, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

April 17, 2020

Was very happy that they picked my car up and then returned it after they completed the work. Was pleased that they also performed the multi point inspection and washed and vacuumed at no charge More

by baldrocky
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
May 20, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

April 16, 2020

2016 Sorrento Had some repair work done through the body shop. Sam handled the entire process better than I could have imagined. He made sure I was kept aware of More

by ffriedlein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review and your 40 year Loyalty! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

April 15, 2020

Fast and friendly service. Knowledgeable and courteous. Fixed problem without any hassle. I would recommend and I continue to use for service on my Sorento. More

by crigler.alicia
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
May 20, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

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