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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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May 25, 2020

Standard mileage maintenance - Oil Change As always, it is easy to get an appointment and the service staff are excellent. The service was for an oil change, oil filter change, cabin filter c More

by mayer109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jun 01, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

May 25, 2020

Great Service! Quick, honest and work done correctly! We were able to pinpoint the problem and have it correctly in a few hours! Also, had some other necessary work done that was suggested and all is well More

by JOHN KASICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

May 25, 2020

Great experience as always. The entire service department should be commended! Special thanks to Kevin Derleth and Joey Smith! Keep up the great job! I appreciate your efforts!! More

by mgk1963
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Smith, Kevin Derleth
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

May 22, 2020

Great staff! Andy/Kevin are the best, even with Zack taking 3 weeks of vacation the service department didn’t miss a beat. It was almost like they didn’t even need Zack More

by Dtipkiss
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Jun 01, 2020 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

May 22, 2020

Staff was friendly, prompt & everything was very clean. Greg Marquart took the time to look up my account & found me a savings of around $800. I’m very pleased. More

by barb0924
Recommend Dealer
Yes
Employees Worked With
Greg Marquart
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

May 21, 2020

Awesome, Friendly, Caring, Happy, Down to Earth, Positive, Straight Forward, Kind, Thoughtful, Patient, Nice, Funny, Respectful, Cheerful, Honest, Smart, Sincere, Thankful,,Hard workers,Pleasant, Co More

by noisej
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard, Justin Jeffries, Carl Nelson
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you for your time and the wonderful review. We value your business!

May 21, 2020

Sam and team are AMAZING ! Great customer service. Called to give updates. Clean lobby and facilities. Have been taking my car to Lou Fusz Kia for 6 years. The BEST! More

by lorenhewitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Otten
Jun 01, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

May 20, 2020

Great Service and Great People!! Had a 8:30 appointment! Soon has I got there they greeted me and explained what service I needed! And took car immediately!’ Very Happy More

by frgbahr
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
May 20, 2020 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

May 18, 2020

Fusz Kia gets you in and out! It is a pleasure to have my vehicle serviced at Lou Fusz Kia--the team of service writers, porters and mechanics are outstanding, and they offer the b More

by KASHIFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Nicci Pollard, Carl Nelson
May 20, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

May 18, 2020

I went to get an oil change on Saturday 5/16. My key was lost inside my car somehow which has resulted in me having to call off work to get this issue resolved. On top of my car not being washed nor vacuume More

by dominiquelaw4
Recommend Dealer
No
Employees Worked With
N/a
May 20, 2020 -

Lou Fusz Kia responded

We apologize for your experience. We will be happy to wash and vacuum your vehicle when you are ready. Please call us at your convenience and we can set this up for you. You are really important to us and we apologize for these problems.

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