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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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June 05, 2020

Very, Very Good Service Good Service and Very Pleasant, Grand, sweet. Clearly Better than other shops. Safe with Covid 19 everyone wore Mask. Services was Great and Well do More

by MAEB2176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jun 15, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

June 04, 2020

Simply Amazing! You have to bring your car into these guys for service! Every time I bring by car in for service, that simply blow me away! Cab;t say enough good th More

by greg.marquart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Anselmo, Michael Comporato, Brandon Alexander
Jun 15, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

June 03, 2020

Dead battery issues Took car in three times for same problem , battery dead, finally found loose wire!! Have not had an issue since. Hope to not have any more trouble. More

by OLSENBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Derleth
Jun 03, 2020 -

Lou Fusz Kia responded

We are very happy this was solved. Thank you so much for your business.

June 03, 2020

Staff courteous and kind. Service was excellent and very quick. The waiting area was clean and provided satisfying drinks, catering to anybody’s taste buds! Thanks for all you do! More

by staceymcg1678
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Jun 03, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

June 02, 2020

service on car upfront with information on the work being performed on my car. I have been coming here for years and is the only repair shop I have my Kia Forte and More

by lnbhaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard, Evan Gallagher, Carl Nelson
Jun 03, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

May 30, 2020

Great Service They staff were very kind and helpful. My service was fast. They make sure my car service was completed correctly and in a timely manner More

by chelle2be
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Evan Gallagher
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 29, 2020

Staff is very professional and proficient with knowledge of what services needed for maintenance of my vehicle. Waiting room clean and customer friendly. Very satisfied. More

by ARAMINTAYATES
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicci Pollard
Jun 01, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

May 27, 2020

Great Service and Helpful, Kind Team! Kevin was very kind and helpful to work with. Always nice to see his familiar face when I come in, and even that he remembers me. I had to have a lot More

by Isabel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

May 26, 2020

My Experience at the Collision Center I like the safety method the staff employed for sanitation methods during this pandemic. All of the staff was pleasant and thoughtful. I am happy wit More

by CLAIBORNEGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Amanda Otten
Jun 01, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 25, 2020

The staff is friendly. The wait time is short and if any other services than the one you came in for need to be done, they will inform you and not pressure you to have them performed, leaving that option fo More

by UltrarunnerEJ
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Jun 01, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

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