Lou Fusz Kia - Service Center

I came in for two leaking tires with no appt and had my car back in a little over an hour. This service department is always amazing. car back in a little over an hour. This service department is always amazing. More

Everyone was really nice and attentive. I asked some questions about repairs for my vehicle and they had the information readily available. Wait time was really quick! All around good service! questions about repairs for my vehicle and they had the information readily available. Wait time was really quick! All around good service! More

Zach is always a pleasure to work with. Thanks to March for helping me some odd questions. I have never had an issue with any questions I have had. for helping me some odd questions. I have never had an issue with any questions I have had. More

I had an amazing experience. It was quick and easy! I’m very happy with my service at Lou Fusz Kia. Thank you Zach for a great service! very happy with my service at Lou Fusz Kia. Thank you Zach for a great service! More

Denied Service and Repair I was sent an email regarding my Kia Optima "LIFE TIME OIL CHANGE WARRANTY" and "RECOMMENDED" 30,000 miles maintenance service. I also was to have I was sent an email regarding my Kia Optima "LIFE TIME OIL CHANGE WARRANTY" and "RECOMMENDED" 30,000 miles maintenance service. I also was to have a small repair job. On Wednesday, May 27, 2020 at 8:30 I arrived at my scheduled appointment during the time of the State slowly opening but still under quarantine. There was no other customers present. I had to deal with strong high pressure sales tactics: For example, if I do not pay for "recommended" maintenance that is due at 30,000 miles I would not receive service. PLEASE NOTE THAT MY MILEAGE WAS AT 28,450. Finally speaking with the Service Manager this terrible matter has not been resolved. I was denied the "LIFE TIME OIL CHANGE WARRANTY" and additional car services. More

Didn't fix my car I brought my car in because the engine warning light was on. They said that they fixed it but it is still on. I called them and someone was supposed I brought my car in because the engine warning light was on. They said that they fixed it but it is still on. I called them and someone was supposed to call me back to let me know what to do but they haven't called back. More

Took care of what I needed repaired. Clearly marked service department promoting social distancing, plenty of hand sanitizer and face coverings. Clean and professional location. service department promoting social distancing, plenty of hand sanitizer and face coverings. Clean and professional location. More

great service Great service as always they all try too work you in and get all fixed as quick as possible and friendly and informative as well. Great service as always they all try too work you in and get all fixed as quick as possible and friendly and informative as well. More

Great Service I am always amazed at how professional your service team is. Very polite and will explain everything right up front. Keep up the FANTASTIC work! I am always amazed at how professional your service team is. Very polite and will explain everything right up front. Keep up the FANTASTIC work! More

Nicci was great! The service is always outstanding! Nicci has always gone the extra mile in making sure the customer is happy and satisfied! Remember a happy customer The service is always outstanding! Nicci has always gone the extra mile in making sure the customer is happy and satisfied! Remember a happy customer will return! Mr. Travis L. Brown, Sr. More