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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

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June 26, 2020

The people who service my car are always courteous and kind. The service on my car is great. I have had no problems in 5 years of service on my car. More

by mmdoc56
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jun 29, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

June 26, 2020

Service department was very friendly. Sean Loughran kept me updated on pricing for parts needed and updates with repairs and when my car was completed More

by HOTMAMMA264
Recommend Dealer
Yes
Employees Worked With
Sean Loughran
Jun 29, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

June 26, 2020

Optima service Zach always provides good service. I am a customer for life of Lou Fusz Kia, I recommend this dealership for its professionalism. Thank you Lou Fus More

by MARCEFISHER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jun 29, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

June 25, 2020

Fast service, very clean dealership While I waited, I roamed the show room to look at all models. A young *sales lady approached me and started a conversation. We both have a passion for More

by 69camssrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicci Pollard, Macey Oates
Jun 29, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

June 20, 2020

Fusz KIA-super Bought 2 KIA s here and love them both. Everyone that I have spoken with have been very nice and very professional. There is no doubt that I would com More

by LOREBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth, Maggie Derleth, Michael Comporato, Brandon Alexander
Jun 22, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

June 20, 2020

Awesome service and repair work. Constant and clear communications during the service on my vehicle. It was done at the price quoted and at the time promised. More

by twowinboyz
Recommend Dealer
Yes
Employees Worked With
Evan Gallagher
Jun 22, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

June 18, 2020

Great service and my car was washed and ready when I returned. They also informed of the lifetime warranty on the battery I purchased. Loved it! More

by nrmn_holman
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jun 22, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

June 18, 2020

Car was picked up and returned. Able to remain sheltered at home. Questioned amount of work recommended for a car with 2100 miles and passed on most. More

by DORISTABRAMS
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Jun 22, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

June 16, 2020

i had a wonderful experience. As always my experience at lou fusz was great the service team was very helpful and pleasant. i sometimes wonder if i should go to another service More

by arleen.black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Nicci Pollard, Nichole Medsker
Jun 16, 2020 -

Lou Fusz Kia responded

Thanks Arleen! If you ever need anything feel free to reach out to me. We appreciate you! With Respect, Andy Stumm Service Manager Lou Fusz Kia 314-595-2940

June 15, 2020

Andy, Kevin, and Zack are the best. They have been my go to for many years. They are the reason I keep buying Kias. They have made a lifelong customer. They really make you feel like family. More

by Dtipkiss
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Jun 15, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

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