Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,545 Reviews

2,545 Reviews of Lou Fusz Kia - Service Center

Sort by
August 06, 2020

Mr Haywood remembered us, that was comforting—Comforting! I had A-1 Service every time I‘ve come, 3rd time we’ve come for service and went home with a new car!❤️🙏💃🏽🎂Birthday More

by joann9647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Aug 07, 2020 -

Lou Fusz Kia responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

August 03, 2020

Lou Fusz is a 5 star dealership for a reason Let's start how every experience begins- with a phone call. Chris is a champ! I noticed a nail in a tire Sunday. A busy day for Monday so I set my More

by KiaRio13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Aug 07, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

July 31, 2020

Tracey at the collision center was so helpful. She walked me through my insurance claim process and I really appreciated that. I had no idea how to start the process of getting my vehicle repaired. And now m More

by sandals88
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Chaver (?). 5 stars
Aug 07, 2020 -

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

July 31, 2020

I’m always encountering an enjoyable experience when going to this dealership. The service is great and the personnel behind the desk are very engaging and honest. Not only do I feel a part of the p More

by Angry_M0nst3r
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Aug 07, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

July 30, 2020

Lou Fusz Collision Center I had an excellent experience at the Lou Fusz Collision Center. Sam Day was an excellent advocate for his customer and very good with follow-up. More

by ed.goldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

July 28, 2020

They will scam you hard. They wanted to charge me $36 for a State IDOD inspection and most other places charge $12 per State guidelines. More

by VINCE
Recommend Dealer
No
Employees Worked With
Nicci Pollard
Jul 28, 2020 -

Lou Fusz Kia responded

Hello Vince, You requested a IDOD and Emissions. Per state guidelines the IDOD is $12.00 and the Emissions is $24. Let me know if you have any other questions. Thanks! Andy Stumm Service Manager Lou Fusz Kia 314-595-2940

July 22, 2020

Always professional.......... never had any trouble with the service dept. Will always come back if have mechanical issues with my Kia Sorento. Thank you very much! More

by rogers6740
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Aug 07, 2020 -

Lou Fusz Kia responded

Thank you for your time and the wonderful review. We value your business!

July 22, 2020

Everyone that I came in contact were very nice and helpful. They didn't push to upsell extras like other dealerships do which was great! More

by blang
Recommend Dealer
Yes
Employees Worked With
Evan Gallagher
Aug 07, 2020 -

Lou Fusz Kia responded

Your business is very important to us. Thank you so much for the review.

July 21, 2020

My window was fixed in a timely manner. The only issue I had was dealing with the window tinting company directly. Service staff help solve and facilitate the process. More

by CMPILLOW
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Aug 07, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

July 21, 2020

Friendly Atmosphere The atmosphere and service was spectacular! I always feel as if they explain everything to me in great detail before they start on my car. I never More

by FACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Aug 07, 2020 -

Lou Fusz Kia responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

...
170
...