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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,282 Reviews

2,282 Reviews of Lou Fusz Kia - Service Center

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March 30, 2024

Outstanding service techs, service advisors are able to describe the problem correctly on paper and service management is involved, out front and easily reached and ready to help. More

by WJK555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service Manager)
Apr 02, 2024 -

Lou Fusz Kia responded

We're glad that our service department was able to help and get your problem fixed!

March 28, 2024

Service was superb! ! I was in and out in a timely manner. I have and will continue to recommend others to Lou Fusz!! More

by tblackmon1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 29, 2024 -

Lou Fusz Kia responded

We appreciate the kind words! Thank you for the review!

March 27, 2024

Service was great. I didn’t wait long at all. Nathan was very professional and patient with me More

by heyms.doll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 29, 2024 -

Lou Fusz Kia responded

We're glad that Nathan was able to take care of you!

March 26, 2024

Love this Dealership! They are great from Sales to Service! The employees there are friendly and always try to get what the customer wants!! It is my favorite place to ca More

by ann.fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth-
Mar 29, 2024 -

Lou Fusz Kia responded

We appreciate the kind words! Thank you for choosing Lou Fusz!

March 25, 2024

Andy Johnston is always the best. Always quick and easy when I go to Lou Fusz Kia 😁 More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Mar 29, 2024 -

Lou Fusz Kia responded

We're glad that Andy was able to take care of your needs!

March 24, 2024

Zach and crew are always great to deal with. Happy with the service I always get. More

by chaddavidcomer
Recommend Dealer
Yes
Employees Worked With
Zachery Lentz
Mar 29, 2024 -

Lou Fusz Kia responded

We're glad that Zach and the rest of the staff have been able to consistently provide a great experience for you!

March 24, 2024

Well my son's dad bought me a car from this dealership. I normally take my car to them for services like oil change, you know regular maintenance and issues. So I know they say they do an all point inspect More

by satinanjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 23, 2024

did not seem to care about what I had to say was wrong with the car, after telling me they could find nothing wrong with it and I tried to tell them what it was doing they eventually came back and said th More

by LYNALE3921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
zachery lentz james sefrit
March 23, 2024

Service department has always been terrific and this time was no exception! They took care of our issues and got us back on the road in a reasonable amount of time. Great dealership service department! More

by kdartt51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department Rep
Mar 29, 2024 -

Lou Fusz Kia responded

We're happy to hear that our service department was able to provide an excellent experience for you!

March 23, 2024

I have been coming to this dealership for more than 5 years. Bought my first Kia there and recently bought another! The staff is stellar and make me feel like family. Everything is explained in terms More

by kitchenlove3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty to us! Thank you for choosing Lou Fusz, we appreciate you as a customer!

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