Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Kia
St. Louis, MO
4,087 Reviews
Kia automotive dealer located in the center of the St. Louis area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,088 reviews
October 13, 2024
Brian and Robert were so helpful! I really appreciated how they both helped us so we were not waiting for a long time for either one. The dealership was small, but nice. I really appreciated how they both helped us so we were not waiting for a long time for either one. The dealership was small, but nice. More
by erickalanterjones
Verified Customer
October 12, 2024
Technician damaged my vehicle during an inspection. Management tried to cover it up by not putting it in the paperwork and not bringing it up during checkout. There was no issue prior to or upon arriva Management tried to cover it up by not putting it in the paperwork and not bringing it up during checkout. There was no issue prior to or upon arrival, but a serious leak had occurred an hour after I returned home. When I called to inquire, I was laughed at and told that Lou Fusz would not be paying for the damage, that they inflicted. This is unacceptable and unprofessional. I’m very disappointed, but glad to know how this location conducts their business so that I can avoid further damages. I will ensure that I share this information as often as possible because nobody deserves to be treated this way or experience property damage. More
by smhprana
Employees Worked With
Brandi, Zach, John
October 11, 2024
Lou Fusz Kia had a used car listed online for sale so I contacted the dealership and they sent me pics and a carfax. They told me how great of car it was so I decide to go take it for a test drive. When I contacted the dealership and they sent me pics and a carfax. They told me how great of car it was so I decide to go take it for a test drive. When I got there the window was cracked that was not disclosed. After driving it I decided to purchase it with them agreeing to fix window. Then they disclosed to me that they wanted a $585 docking fee on top of the sale price. That was an additional 6%. I walked away feeling like they waisted my time and lied to me about their price. Please be aware of this tactic they use to get more money than the sticker price. I will never do business with any Lou Fusz dealer do to this stunt they tried to pull. More
by Upset Customer
Employees Worked With
Sales Manager
October 10, 2024
Everyone is always so friendly and helpful. I came in without an appointment for a flat, and they took care of my tire, an inspection, and 60K service all in a day. I'll be back! I came in without an appointment for a flat, and they took care of my tire, an inspection, and 60K service all in a day. I'll be back! More
by travislawsstl
October 10, 2024
I purchased the auto thru my company plus traded in my Lexus leased car. There were various tasks and items to be managed with this particular transaction and Josh took care of them as smoothly as anybody Lexus leased car. There were various tasks and items to be managed with this particular transaction and Josh took care of them as smoothly as anybody could. Thank you very much, well done. More
by mario35
October 10, 2024
Easiest car purchase experience we have ever had. Service was exceptional. Wasn’t pressured into buying extras. Service was exceptional. Wasn’t pressured into buying extras. More
by mikew12
October 10, 2024
We are very happy with our experience purchasing a new vehicle with Lou Fusz. They went above and beyond to ensure that we had the vehicle of our choice. vehicle with Lou Fusz. They went above and beyond to ensure that we had the vehicle of our choice. More
by bmerriss
October 10, 2024
It was a wonderful experience. I found the perfect SUV for me because my salesperson (Corey Simms) listened to and responded to my needs. Will definitely recommend this dealership I found the perfect SUV for me because my salesperson (Corey Simms) listened to and responded to my needs. Will definitely recommend this dealership to my friends! More
by jpconsultants
October 10, 2024
Kirstie was extremely helpful through the entire process. She helped guide us to the best option to match our needs and answered all of our questions. She’s great! She helped guide us to the best option to match our needs and answered all of our questions. She’s great! More
by bryanbenware0
