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Lou Fusz Kia
St. Louis, MO
3,842 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,842 reviews
May 19, 2024
Friendly informative, modern designed showroom and cleanliness!. Josh was and still always available for questions. cleanliness!. Josh was and still always available for questions. More
by leyvacourtney
Verified Customer
Helpful May 18, 2024
Service consultants used to be wonderful, but the new staff is a huge disappointment. Service desks like these are why I used to go to Dobbs. staff is a huge disappointment. Service desks like these are why I used to go to Dobbs. More
by JOYMARCUS
Employees Worked With
Service department
May 18, 2024
I requested Zach Lentz when I registered on line, upon arrival was given to another technician. Fortunately she did an excellent job. She was kind, patient, thoughtful, thorough, and very customer oriente arrival was given to another technician. Fortunately she did an excellent job. She was kind, patient, thoughtful, thorough, and very customer oriented. I was pleased with her service and the manner in which she handled my concerns. More
by duffellar
Employees Worked With
Brandi Hertweck
May 18, 2024
The dealership was great- very clean. We were welcomed in by Kirstie right away and our experience was very positive We were welcomed in by Kirstie right away and our experience was very positive More
by efeinstein0
May 18, 2024
It's easy to make an appointment. They go over everything with you in advance. They get the work done promptly and professionally. They go over everything with you in advance. They get the work done promptly and professionally. More
by DocG
Employees Worked With
May 16, 2024
Was hoping to leave with a new car today but the sales manager pretty much dismissed me after the salesman went back in one time. I felt completely dismissed by these two rude employees and I was complete manager pretty much dismissed me after the salesman went back in one time. I felt completely dismissed by these two rude employees and I was completely shocked at how they treated me for just attempting to ask for more money on a trade in - you know, negotiate like you always have to at the dealership. They surely didn’t want my business and didn’t even want to attempt to negotiate with me. It was the strangest experience I have ever had and I don’t understand how these rude salesman can sell anything. I’m guessing if my husband were there then he would have been treated with respect instead of being dismissed and not taken seriously. I was planning on leaving there with a new car and now will tell every person I know to never go back there. More
by JD
May 15, 2024
The emails I receive do not align with what is actually expected with the dealership. I was told those emails are automated. The rep told me don’t worry about them. But I have no reference except the email expected with the dealership. I was told those emails are automated. The rep told me don’t worry about them. But I have no reference except the emails. Very unfriendly and do not care about the customer at all. It’s an assembly line and don’t care about anything but making money. I feel very uncomfortable going there it seems I am inconveniencing them. I ask questions about my service and all I get is pushback. My first new car I have owned and will never recommend this dealership. This is the truth More
by Guy who bought a new kia and made huge mistake.
May 15, 2024
Joe and Josh were great! Would highly recommend them to anyone else! Will gladly come back for a future car! Would highly recommend them to anyone else! Will gladly come back for a future car! More
by devan811
May 15, 2024
Always greeted quickly and with professionalism, very clean environment with a very good service department clean environment with a very good service department More
by Gregrodermund
Employees Worked With
May 15, 2024
Wonderful service and clean waiting room. Service agents are communicative and keep you updated as to status. Service agents are communicative and keep you updated as to status. More
by 84heatherl
Employees Worked With
