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Lou Fusz Kia
St. Louis, MO
4,087 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,087 reviews
October 21, 2024
I have purchased 2 vehicles from Lou Fusz Kia. They will be the last. When I bought my latest car, a 2019 Honda Civic Ex, I told them I was concerned that the tires looked worn. They said there wa They will be the last. When I bought my latest car, a 2019 Honda Civic Ex, I told them I was concerned that the tires looked worn. They said there was nothing they could do because they were good enough. A week later, I had to buy 4 new tires because one of them failed and the tire dealer agreed that the others could go any minute. Lou Fusz Kia refused to do anything to make it right. I also bought the best extended warranty available. Since the car is a Honda, the first time I had an issue, Lou Fusz Kia said they couldn't work on it and sent me to the Honda dealership down the street. I had to pay a $200 deductible for the work even though the warranty company told me Lou Fusz could have submitted the claim as a subcontracted deal. Again, Lou Fusz Kia refused to do this. They were happy to sell me the car and the warranty, but they won't do ANYTHING to make me glad I gave them my business. I will not make this mistake again. More
by chris@chrishayesphoto.com
Verified CustomerEmployees Worked With
October 21, 2024
All of my experiences have been amazing. The facilities is always clean and everyone is always nice and quick to help. The facilities is always clean and everyone is always nice and quick to help. More
by soniaw1990
Employees Worked With
October 20, 2024
Josh was great and made me feel at ease. I also appreciated the time he took to show me my new car! It was so smooth and easy! I also appreciated the time he took to show me my new car! It was so smooth and easy! More
by shawnnewton2727
October 18, 2024
I pulled into the service bay and was waited on immediately. The service guy took my key fob, explained what services was due with my mileage and I entered the waiting area. Within the hour my vehi immediately. The service guy took my key fob, explained what services was due with my mileage and I entered the waiting area. Within the hour my vehicle was ready and checked out. Very friendly people and atmosphere, clean waiting area and vehicle display area. More
by 69camssrs
Employees Worked With
Zachery Lentz
October 18, 2024
Brian was great, I really appreciated his help. I was in and out, and never felt cheated or pressured. I was in and out, and never felt cheated or pressured. More
by brittany_venerable23
October 17, 2024
Great service, fast, courteous, clean waiting area, great staff, really like the car washes, and attention to all of my service needs. staff, really like the car washes, and attention to all of my service needs. More
by mwinslow2014
Employees Worked With
October 17, 2024
I can't say enough good things about Lou Fusz Kia. I have bought several cars there over the years and they are consistently friendly, professional and knowledgeable. Kirstie worked very hard to get m I have bought several cars there over the years and they are consistently friendly, professional and knowledgeable. Kirstie worked very hard to get me the car I wanted at a price I could afford. Curtis and Joe in the finance department were both knowledgeable and very helpful. Another great experience with the staff at Lou Fusz Kia. More
by Anne Noia
October 17, 2024
Great experience. Knowledgeable about the vehicle that I purchased. The service was excellent and would recommend this dealership and Josh to anyone e. Knowledgeable about the vehicle that I purchased. The service was excellent and would recommend this dealership and Josh to anyone e. More
by Djflip314
