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Lou Fusz Kia

St. Louis, MO

4.6
4,087 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,087 reviews

October 31, 2024

Great Customer Service and Support. Jeffrey was able to provide me with more information and direction on my first visit than i've received over the past 2 years of owning my vehicle a More

by tamagination01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey in Service
October 31, 2024

Service department and staff were welcoming and amazing . Work was done right and done quickly More

by dwashbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad you had a welcoming experience with us!

October 31, 2024

The service staff is always so kind and patient. They always work together to provide fast service! More

by roverma99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Nov 06, 2024 -

Lou Fusz Kia responded

We appreciate the review!

October 30, 2024

Always good about letting you know what needs done but they don't pressure you. More

by klitt919
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
The whole Service Department rocks
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad that our service department has been able to take care of you!

October 30, 2024

Everyone is friendly and knowledgeable about my car. The staff makes sure their customers are well taken care of. More

by Shortyj314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lou Fusz Kia responded

We're happy to hear that our staff was able to take care of you!

October 30, 2024

Great and very informative crew. All questions answered thoroughly. Awesome experience. Had issues with window and tech got us in to fix problem fast. More

by Djflip314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lou Fusz Kia responded

We're glad that we were able to fix your issue quickly!

October 30, 2024

If you are providing a multipoint inspection free ,you need to make sure the customer gets the report. Also if doing an alignment on the customer's car give him a final readout on the new settings the car More

by gastevens5954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
October 27, 2024

The staff was clear about timing and what was being done. They kept me up to date on progress More

by terrynoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in the service area
Oct 30, 2024 -

Lou Fusz Kia responded

We're glad to hear that our staff was able to take care of you!

October 27, 2024

Always polite and friendly. Fast service and a relaxing eating area. My service rep was the best one I’ve ever had at this dealership. More

by debbie.whitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
Oct 30, 2024 -

Lou Fusz Kia responded

We appreciate the kind words!

October 26, 2024

They had great service, and where very quick when doing my oil change. The service advisors were very friendly. More

by bri17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Oct 30, 2024 -

Lou Fusz Kia responded

We appreciate the review!

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