Lou Fusz Kia

I am always given great service by the staff at Kia. Zach always have all the information I eed or ask for. Everyone is very knowledgeable and kind. Zach always have all the information I eed or ask for. Everyone is very knowledgeable and kind. More

extremely efficient and friendly. fairly quick went to get my safety and emission testing. did not keep me waiting at all and finished the job in a reasonable time. afterwards answered my other que went to get my safety and emission testing. did not keep me waiting at all and finished the job in a reasonable time. afterwards answered my other questions about other repairs and tasks in a friendly and knowledgeable manner. nice waiting area. appreciated the fact that they cleaned the interior of the car even though this was only safety testing More

Six Plus Stars ⭐️ If I could give 6 stars I would! Charles Hunolt made the experience outstanding and more than I could have ever imagined! I came in for an oil change If I could give 6 stars I would! Charles Hunolt made the experience outstanding and more than I could have ever imagined! I came in for an oil change on my 2016 Kia Optima, decided to browse the showroom, fell in love with an SUV, and Charles helped me with trading in my Optima for a Sportage. He was very kind and accommodating during the entire process from greeting me, to handing over the keys. I felt comfortable with him, and I love that he wasn’t pushy at all. Charles listened to my wants and needs, and then delivered on them with percision. Also, I want to send a HUGE shout-out to Jared the Manager and Joe the Finance Manager. They were incredibly friendly and beyond helpful! They made sure I was at ease, and you could tell they were there to truly help me! I HIGHLY recommend Kia Lou Fusz to everyone, but ONLY Kia Lou Fusz, as I’ve had less than pleasant experiences with Suntrup Kia South. Anyways, thanks again to Charles, Jared and Joe for being awesome and the best! More

Shocks Awesome service department, very knowledgeable and honest!! They take the time to make sure you know exactly what's going on and make sure you're com Awesome service department, very knowledgeable and honest!! They take the time to make sure you know exactly what's going on and make sure you're comfortable while waiting for your vehicle. More

Top Notch Service Car was fixed quick and right, as usual. It's always a great experience with the service department and I always have confidence in their work. Car was fixed quick and right, as usual. It's always a great experience with the service department and I always have confidence in their work. More

Great exsperience Well..... I’ve always thought buying a car was an exsperience I would compare to a colonoscopy. To my surprise I worked with Charlie a salesman who Well..... I’ve always thought buying a car was an exsperience I would compare to a colonoscopy. To my surprise I worked with Charlie a salesman who made the experience so much fun that my boyfriend who was with me almost chose to get a new vehicle also. .The finance manager gave me multiple options and quickly and I do mean quickly had me on the road. Feel like I gained friends and a cool new car. WAY TO GO GUYS!!!!! More

Always there in a pinch Needed oil change quick, didn't have an appointment,, my fault. Kevin said no problem. Oil change, tire rotation, and a car wash, out in less than an Needed oil change quick, didn't have an appointment,, my fault. Kevin said no problem. Oil change, tire rotation, and a car wash, out in less than an hour! More

Oil change Great customer service, the wait was not long at all and my car came back cleaner then when I brought it in. Will absolutely be returning for another Great customer service, the wait was not long at all and my car came back cleaner then when I brought it in. Will absolutely be returning for another service in the future More

Excellent Service I recently took my KIA to Lou Fusz for some recall notices. I had put this off to last minute and was leaving town the next day, and they very courte I recently took my KIA to Lou Fusz for some recall notices. I had put this off to last minute and was leaving town the next day, and they very courteously squeezed me in before I had to drive a long way. They found a tire issue inspecting my vehicle and i was very appreciative that they found this before I left down for a 3 1/2 hour drive. They not only squeezed me in on short notice, but finished my car ahead of estimated time, gave me a ride home, then came and picked me up when car was done. Really excellent service. More