Lou Fusz Kia

Quick and easy Great customer service as usual. Tire rotation and oil change in about an hour. Easy appointment process. Friendly employees and nice waiting area. H Great customer service as usual. Tire rotation and oil change in about an hour. Easy appointment process. Friendly employees and nice waiting area. Highly recommend. More

Consistent Customer Service Customer service is consistent here to the point where what was an occasional delight became the norm. With my last visit, I did have to follow up twi Customer service is consistent here to the point where what was an occasional delight became the norm. With my last visit, I did have to follow up twice where I am used to the employees being more proactive but I don't think it is a reflection on them but rather changes being made within the company. Still, their service is always good, the people are always helpful and I never feel they are trying to sell me something I don't need. That I appreciate. It would be great if you'd bring back vacuuming the cars with the wash. More

Super jamel Sales process weent great from the moment jamel greated me when I walked in unscheduled. My son Robert fort recommeded this dealership..service off sc Sales process weent great from the moment jamel greated me when I walked in unscheduled. My son Robert fort recommeded this dealership..service off scale grear for his Kia, jamel wascreative ad knowledgean]ble...pulled in talented financial fols who ran financial options quickly More

Excellent, Great service Shopping for a new car can be overwhelming but when I walked into Lou fusz all that changed. Charlie was one of the best salesman I’ve ever had. He as Shopping for a new car can be overwhelming but when I walked into Lou fusz all that changed. Charlie was one of the best salesman I’ve ever had. He asked and listened to what I wanted. He got me exactly what I wanted for a great price... I love my car thanks Charlie and the team your the best😊 More

1. State Inspection & Emissions Test. 2. Wheel alignment. I had two vehicles serviced. On both experiences I had to bring each of my vehicles back for a second/corrected repair. The service person had my whol I had two vehicles serviced. On both experiences I had to bring each of my vehicles back for a second/corrected repair. The service person had my whole multi-function switch replaced with a new one that was not needed. The bright lights did not come on due to the wires being pinched which was the same problem originally. Instead of correcting the wiring the first time a whole new $450.00 switch was installed and the wires were pinched the same way as they were before the new switch was installed causing the bright lights to operate the same as before the new switch was installed. Still I was charged the $450.00. On the second vehicle I had to bring it back because it pulled very strongly to the right after the alignment and the passenger seat vibrated so hard I could see it moving from the corner of my eye. After the second realignment the vehicle now pulls to the left slightly. The vibration did get reduced and an explanation was given (slightly bent wheel). More

New Car Purchase They were impeccable in their service, their explanations, and answering our questions. Purchasing a new car has never been easier or more pleasant. They were impeccable in their service, their explanations, and answering our questions. Purchasing a new car has never been easier or more pleasant. We highly recommend Lou Fusz Kia! More

Fast and friendly service The service staff are very friendly and willing to check you in. When I pull in, I'm asked what's my purpose for my visit today? I tell them and my ca The service staff are very friendly and willing to check you in. When I pull in, I'm asked what's my purpose for my visit today? I tell them and my car is taken into the bay area and I'm on my way to the waiting room with TV, snacks & soda awaits me. More

Lou Fusz KIA Creve Coeur is the BEST! Everything about Lou Fusz KIA is top notch. The facility and service are truly remarkable! Mike Feinstein has made this dealership a top choice/place Everything about Lou Fusz KIA is top notch. The facility and service are truly remarkable! Mike Feinstein has made this dealership a top choice/place people want to buy cars and get their cars serviced from! More

Matter of FACT! Kris was super honest with me when I first spoke with him on the phone. To say it bluntly, he was a matter of FACT kinda guy. That is why I will tell Kris was super honest with me when I first spoke with him on the phone. To say it bluntly, he was a matter of FACT kinda guy. That is why I will tell you he is one of the best, he was kind and very honest. This dealership is blessed to have hard working honest people to deal with, even the financial lady was a joy to work with. At this point you might be thinking, that’s all well and good, but what kinda deal did you get...the kind you drive 200 plus miles to get!! We love our new Niro with the Tech package! Thanks again Kris and the whole Lou Fuze team! More

Happy Ending My initial encounter was not pleasant due to a misunderstanding with a new service representative. After contacting management, the matter was quickly My initial encounter was not pleasant due to a misunderstanding with a new service representative. After contacting management, the matter was quickly resolved. As a consumer, I really appreciated the matter being resolved immediately and the apology. More