Lou Fusz Kia

WARRANTY SERVICE FIXED, LOANER CAR, REPAIR COMPLETE UNDER WARRANTY. NOTHING OUT OF POCKET, EXCEPT FOR GAS FOR LOANER CAR. I THINK IT WAS GOOD DEAL. WILL BUY ANOTHER CA FIXED, LOANER CAR, REPAIR COMPLETE UNDER WARRANTY. NOTHING OUT OF POCKET, EXCEPT FOR GAS FOR LOANER CAR. I THINK IT WAS GOOD DEAL. WILL BUY ANOTHER CAR FROM LOU FUSZ More

Fob reapair It took about 2.5 hours. I should have been informed about the long wait and a loaner should have been available for me. Not very happy. It took about 2.5 hours. I should have been informed about the long wait and a loaner should have been available for me. Not very happy. More

Positive experience Mike Cerva was my salesperson, and he was easy to deal with. He got to know what I was looking for, answered every question and was responsive to all Mike Cerva was my salesperson, and he was easy to deal with. He got to know what I was looking for, answered every question and was responsive to all emails. In the end, I got a deal on the car I wanted that was about $700 below the low end of KBB’s fair-market value range for its model. Lou Fusz earned five stars from me More

On time and Wonderful I made a appointment which was easy to do. I showed up a few minutes before and I was greeted before I even got out of my car. They took me right in a I made a appointment which was easy to do. I showed up a few minutes before and I was greeted before I even got out of my car. They took me right in and got started on the car. I was personally shown the waiting room and everything available such as drinks and snacks. Everyone was very professional. Best service I have ever received. More

Always friendly Called on Friday to make my appointment and they suggested I just come up on Saturday no appointment needed, that was great! Got my 6 month services Called on Friday to make my appointment and they suggested I just come up on Saturday no appointment needed, that was great! Got my 6 month services done. Customer service was friendly, made small talk. Service was fast. My car was clean and ready to go in about an hour. More

Optima Very fast easy process very happy with service transaction went without any problems happy with choice of vehicle. Would recommend this delearship t Very fast easy process very happy with service transaction went without any problems happy with choice of vehicle. Would recommend this delearship to others looking for a Kia. More

Excellent I was taken care of right away and the staff was extremely nice and thorough. Especially Zack Lentz. Everything went smoothly and I did'nt have to wai I was taken care of right away and the staff was extremely nice and thorough. Especially Zack Lentz. Everything went smoothly and I did'nt have to wait long at all More

New purchase experience Mike did a great job answering any questions I had and accommodating my request on multiple occasions. He was knowledgeable and courteous every time Mike did a great job answering any questions I had and accommodating my request on multiple occasions. He was knowledgeable and courteous every time we spoke and kept the lines of communication easy and open. Jared went out of his way to show me different finance options and help me make the right decision. More

Customer Trust a Priority This dealership doesnt base their employees pay off of strictly sales commission, which made me feel unpressurized and like they wanted to make the sa This dealership doesnt base their employees pay off of strictly sales commission, which made me feel unpressurized and like they wanted to make the sale, but my trust and satisfaction was priority. Friendly staff too. More

Couldn't be happier! Everyone was so kind, helpful and down to earth... that's such a breath of fresh air! By far the best car buying experience ever! Lou Fusz is lucky Everyone was so kind, helpful and down to earth... that's such a breath of fresh air! By far the best car buying experience ever! Lou Fusz is lucky to have such wonderful team! P.S. And my husband says the snack area is awesome! More