Lou Fusz Kia

Fantastic car-buying experience I knew my old car wasn't going to survive another winter, so I started my car search by window-shopping the local dealerships in my area online. I did I knew my old car wasn't going to survive another winter, so I started my car search by window-shopping the local dealerships in my area online. I didn't expect to find something so soon! There was a car that caught my eye---a Certified Pre-Owned 2016 Kia Forte EX 5-Door---so I sent the dealership a request through their website indicating my interest. After exchanging a few texts with the friendly online sales staff, Kris Portnoy reached out with a quick text message of his own, as well as an emailed video greeting so I could put a face to the name. We set up a time to talk numbers and hopefully test-drive the car. Kris was outstanding to work with every step of the way. He responded to all of my questions and helped me through the car-buying process, and never once tried to push for the immediate sale. I told him I had to take a few days to think about this decision, as it was a big one, and his only fear was that the car I set my sights on might not last until the end of the week. Fortunately for me, it did, and I drove it home a few days later. I'm very thankful for Kris' Portnoy's help in buying my next car. His knowledge, professionalism, and patience helped seal the deal for me. Lou Fusz Kia was my first---and only---stop before I found my "new" (certified pre-owned) car, and I am incredibly happy about the purchase and experience. More

east, friendly and accommodating. simple, easy and convenient. The service staff has always been friendly and accommodating. I have purchased a few cars from this dealership and the simple, easy and convenient. The service staff has always been friendly and accommodating. I have purchased a few cars from this dealership and the service and convenience is the reason why. More

Awesome service from beginning to end. They were quick and professional. On the phone Zack was very nice and asked us to come in to look at the car. Upon arrival Nicci got us in right away They were quick and professional. On the phone Zack was very nice and asked us to come in to look at the car. Upon arrival Nicci got us in right away and got us on our way because my husband had to get to work. Thank You Kia Service team! More

Great Service! My experiences at Lou Fusz Kia have always resulted in great service! They do excellent work, and all the personnel are friendly and professional! E My experiences at Lou Fusz Kia have always resulted in great service! They do excellent work, and all the personnel are friendly and professional! Everyone is extremely helpful! More

Always a good experience! There is no other place that I would take my car. The people are great and the service is exceptional. We’ve bought 3 cars from Lou Fusz Kia and it de There is no other place that I would take my car. The people are great and the service is exceptional. We’ve bought 3 cars from Lou Fusz Kia and it definitely won’t be our last! More

Received a Lot of Attention I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inq I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inquired about the car before the showroom was even open. I was able to negotiate a very good deal over text and the phone with Kris. I had additional help choosing the right car and getting the most for my trade from the Regional Manager, Michael Feinstein. I felt like a diplomat from the service department to the porter, Jason to the sales floor and to the finance department. There were no pressure sales tactics throughout the whole experience.There was only one little issue with the recall work, but they had a loaner car on the spot. More

First time in 12 years I have to question? The professionalism is always good and they are always helpful in answering any of your concerns. But I question now [ after 12 years] if my Van rea The professionalism is always good and they are always helpful in answering any of your concerns. But I question now [ after 12 years] if my Van really has needed what they said would fix my car. Came in for just an inspection and emission test. Told me I needed engine seals [they just put on 6 months earlier]. When I questioned, they looked it up and found out that they did in deed replace the seals. The end result was they did not clean the engine good when they replaced the seal and that is why they saw oil leaks. Something just doesn't feel right I've trusted them for 12 years, I would of spent another 800 for something they already fixed . More

Great service I was in and out in a reasonable amount of time. They recommended several other services for my car but weren’t pushy about it. I also appreciated the I was in and out in a reasonable amount of time. They recommended several other services for my car but weren’t pushy about it. I also appreciated the free vacuuming! More

Fantastic experience Sam Day was absolutely great managing our repair and working with the insurance company. He was incredible. Cannot rate him highly enough. Also, Erin Sam Day was absolutely great managing our repair and working with the insurance company. He was incredible. Cannot rate him highly enough. Also, Erin at the front desk was great. They made everything as possible. They went out of their way to de-stress a difficult time. More