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Lou Fusz Kia
St. Louis, MO
4,326 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,326 reviews
January 30, 2019
Timeframe Service department was very friendly although it must have been busy....I had an appointment early for an oil change and tire rotation and it took ove Service department was very friendly although it must have been busy....I had an appointment early for an oil change and tire rotation and it took over 3 hours. I can get this done cheaper and faster elsewhere. With that said this is the first time it has taken this long. More
by JOSTHEUN
Verified CustomerEmployees Worked With
Zack Lentz
January 30, 2019
Very efficient Satisfied with the professionalism of the service department and staff as a whole. Didn't have to wait a long time for my vehicle and the courtesy car Satisfied with the professionalism of the service department and staff as a whole. Didn't have to wait a long time for my vehicle and the courtesy car wash. More
by ARAMINTAYATES
January 28, 2019
New Lease - Another Optima We were very grateful for the friendliness and professionalism that we experienced from Crystal from the outset. Our lease was coming due on our curre We were very grateful for the friendliness and professionalism that we experienced from Crystal from the outset. Our lease was coming due on our current Optima, and Crystal walked us through some great options that allowed us to lease a new Optima. She also thoughtfully helped us manage the process of ending our existing lease as well. We very much appreciated the entire experience! More
by SSMALL2
Employees Worked With
Thomas Plager, Crystal Cody
January 28, 2019
Great service I called at 7am with an issue I noticed the night before. I was getting ready to go out of town for the weekend and wanted to see if there was a major I called at 7am with an issue I noticed the night before. I was getting ready to go out of town for the weekend and wanted to see if there was a major problem or not. Called right when they opened and Kevin said they should definitely take a look at before I leave. My husband brought the car in and they got the car in right away. Turns out it was a major tire issue and they were able to get everything fixed while he waited. If I would have traveled that distance like it was could have ended very badly. Thanks for squeezing us in:) More
by howard_hannah
Employees Worked With
Zack Lentz, Kevin Derleth
January 28, 2019
Great service Always accommodating and honest. Willing to go the extra mile to make it work for me. I love this place and trust my car in their hands. Always accommodating and honest. Willing to go the extra mile to make it work for me. I love this place and trust my car in their hands. More
by colcar0311
Employees Worked With
I don’t remember
January 25, 2019
replacement of engine LoU Fusz service technicians were able to check and work with Kia in order to have my engine replaced under warranty, Process was super easy and not LoU Fusz service technicians were able to check and work with Kia in order to have my engine replaced under warranty, Process was super easy and not painful to go thru. Thank you so much Lucas Sellers for your professional and courteous attention. More
by LYNALE3921
Employees Worked With
Nicci Pollard, Lucas Sellers
January 24, 2019
Awesome Service every time Extremely professional and courteous service. They go out of their way to ensure that every issue has been addressed correctly the first time. The se Extremely professional and courteous service. They go out of their way to ensure that every issue has been addressed correctly the first time. The service technicians are thorough and the service professionals are always kind patient and very understanding when you have service concerns. And the best part , they are fully staffed for service on Saturday!!!! Plus you get a free car wash and vacuum.....awesome! More
by slh
Employees Worked With
January 23, 2019
Updted service needed - recall letter recieved After receipt of the recall letter, I contacted the Dealership and an appointment was made. I was immediately scheduled for the corrective actions After receipt of the recall letter, I contacted the Dealership and an appointment was made. I was immediately scheduled for the corrective actions as outlined in the letter. Service was immediately provided. The repair was completed within 30 minutes and I was on my way home. More
by phoebeoc
Employees Worked With
Zack Lentz
January 23, 2019
Great Service Kevin is my service advisor and I liked working with him from the time I got to the dealer for service, straight forward no pressure service advice.. Kevin is my service advisor and I liked working with him from the time I got to the dealer for service, straight forward no pressure service advice.. would recommend him and Kia More
by DOMENICN1965
Employees Worked With
Kevin Derleth
January 21, 2019
Very friendly and efficient Great service quickly. Very comfortable waiting area. My go-to service center with a very convenient location. They’re always ready with a smile and Great service quickly. Very comfortable waiting area. My go-to service center with a very convenient location. They’re always ready with a smile and kind word. More
by belindabrin
Employees Worked With
