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Lou Fusz Kia
St. Louis, MO
4,319 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,319 reviews
March 11, 2019
Blessed experience! Jacob and Joe were great at helping me and my family find a new car! We didn't expect to even qualify for one. Friendly and caring! They were knowledg Jacob and Joe were great at helping me and my family find a new car! We didn't expect to even qualify for one. Friendly and caring! They were knowledgeable and kind. More
by rossleejennifer
Verified Customer
March 11, 2019
Just purchased a brand new 2020 Kia Telluride Working with Kris and Jared, on the sales side, was the easiest and most professional vehicle purchase I've ever experienced. In fact we had an agreed Working with Kris and Jared, on the sales side, was the easiest and most professional vehicle purchase I've ever experienced. In fact we had an agreed sales price on the Telluride and a value on my Trade that I was very pleased with before I even went to their dealership to wrap things up. All of this was completely handle via emails and a couple of phone calls BEFORE my dealership visit. When I did get to the dealership (3/9/19) there was some difficulty getting the rates and terms I need from MY CREDIT UNION. Jared, the Sales Manager, stepped right in and secured excellent financing through KIA FINANCIAL including a $1,500.00 rebate and a Kia paid 1st payment, both of which I would not have gotten through MY CREDIT UNION. I was then turned over to Joe Shepard, Finance Manager, who worked with me seamlessly to finalize all documents and paperwork. In fact, when Joe looked over the financing deal from Kia Financial he personally called them and GOT ME A BETTER DEAL. All in all a very positive experience working with Kris, Jared and Joe at Lou Fusz Kia I highly recommend working with these gentlemen and the whole Fusz team, and, as a bonus, I love my new Telluride and it's 5 year bumper to bumper warranty!! More
by foodservice
March 10, 2019
my problems still being ignored after 5 yrs I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the c I still have the warm up problem with this car. I have complained about this many times but it has been ignored and brushed off every time. When the car is warming up on a very cold day, if I get stuck in traffic the temp meter starts going back down. I never had a car with this or even heard of this before. I've had it in with this complaint many times. Because this is a more difficult problem to duplicate it has been ignored over and over again. Changing the coolant has not helped at all. Lou Fusz service has had it in on very cold days but has not taken the effort to sufficiently investigate. This bad service will have an effect someday on where I buy my next car. Not there. More
by RED.DWARF
Employees Worked With
Sam Day
March 09, 2019
Late fall oil change My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice My experience with at Kia was great awesome. The staff was nice and friendly. The service was quick and very much to the point. Nice More
by LIZMCFOWLAND
March 08, 2019
Service Department is great Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to an Great customer service. No hassle or pushing to buy or do more. Love that I have transportation while my car is being worked on. Would recommend to anyone. More
by Nichole.kless
Employees Worked With
Zack Lentz, Kevin Derleth
March 08, 2019
vehicle service/repair Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was Zac is always friendly and he always goes out of his way to make sure everything is done correctly and his customers are happy with the work that was done. More
by MEDLIN
Employees Worked With
Zack Lentz
March 08, 2019
Superior Service-Exceptional Customer Service Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next Nicci was delightful! Her personal service and attention to detail made the transactional cost palatable! :} I will be reaching out to her for my next service appt. More
by vlafaye1
Employees Worked With
Nicci Pollard
March 08, 2019
GREAT SERVICE FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVER FAST FRIENDLY SERVICE. WAITING ROOM WAS NEAT AND COMFORTABLE. I ALWAYS RETURN TO LOU FUSZ FOR ALL MY MAINTENANCE CHECK UPS. HIGHLY RECOMMENDED TO EVERYONE More
by imtete24
Employees Worked With
Kevin Derleth
March 07, 2019
Quick and efficient Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another d Had no appointment - but was able to get service immediately and resolve the problem on that day. Saved me making appointment and returning another day. More
by chas_lo
Employees Worked With
Zack Lentz
March 06, 2019
Excellent Service All of the advisors are GREAT! Always very helpful and professional. I would like to see the service department AUTOMATICALLY APPLY online savings All of the advisors are GREAT! Always very helpful and professional. I would like to see the service department AUTOMATICALLY APPLY online savings without my having to ask for them or present something.. I spent $245.00 last Saturday. It appears from the online savings that I could have gotten oil change/tire rotation for $52.95 and/or save $25.00 on my $245.00 bill. :-( This is the second Kia I have purchased from this dealership. Isn't my loyalty to the brand and dealership worth something????? More
by lautem
Employees Worked With
