Lou Fusz Kia

New Kia Sorento This was the easiest and best car buying experience we've ever had. Kris Portnoy and Mike Feinstein were great to work with. Top notch across the boar This was the easiest and best car buying experience we've ever had. Kris Portnoy and Mike Feinstein were great to work with. Top notch across the board. I couldn't recommend more! More

Getting the Car I wanted I recently purchased a Sorento from Lou Fusz Kia. Larry worked really hard to help me get the packages I wanted, in a color that I liked ( I am picky I recently purchased a Sorento from Lou Fusz Kia. Larry worked really hard to help me get the packages I wanted, in a color that I liked ( I am picky) and a price that was fair. We had a few bumps and they gave exceptional service to quickly take of the issues. I have purchased most of our vehicles from Fusz and this has been another positive experience. More

Outstanding customer service We needed service to both of our cars recently; my wife needed a 5K mile service for her new Optima and I needed a headlight fixed on my 2011 Sorento. We needed service to both of our cars recently; my wife needed a 5K mile service for her new Optima and I needed a headlight fixed on my 2011 Sorento. We called and Andy was able to get us in the same day. While waiting, Sam came out and we chatted about cars and he showed me the new show room construction. During the tour, we ran into Mike and he asked how we liked the new car and when I wanted to replace the Sorento, (with a big smile), Later when I picked up the Sorento I asked Andy about a trailer hitch installation for a bike rack, Andy said they could take care of that and even found it on sale and got it rush delivery for the next day. When I went to pick it up, not only was the hitch on but the guys had installed my new bike rack which was in the car. The good people at Lou Fusz Kia just know how to take care of their customers and we will be back for a new Sorento soon. Michael W. (St. Charles, MO) More

Great job Carl!!! Carl Nelson and I had problems communicating at my last service appointment.  I am deaf This time I brought paper and pen and Carl was very kind to wr Carl Nelson and I had problems communicating at my last service appointment.  I am deaf This time I brought paper and pen and Carl was very kind to write down all the information I needed. He is fantastic . I cannot say enough how much I appreciated Carl's extra effort to communicate with me.  Using pen and paper and Carl's handling it so well, I will incorporate this process to every interaction as needed.  Carl was my guinea pig and came through with flying colors.   Great job Carl!!! Sent from my Verizon, Samsung Galaxy smartphone More

Steve at Lou Fusz Kia went above and beyond We had recently started looking at used cars. After an internet search we found a car that we wanted to test drive. We scheduled an appointment at L We had recently started looking at used cars. After an internet search we found a car that we wanted to test drive. We scheduled an appointment at Lou Fusz Kia and Steve was our consultant. After driving the car we found on the internet we felt it was not the right car. Steve started asking us about what we are looking for. We gave him our criteria and within minutes we found a vehicle that was exactly what we were looking for and in the right price. Steve contacted the Lou Fusz dealer who had the car we were interested in and took us to the Lou Fusz dealer that had the car. Through out purchase Steve kept us up to date on the purchase process and was easy to work with. We would most certainly work with Steve again and appreciate all he did for us and appreciated the time he spent with us to make our purchase happen! More

Fantastic experience Wonderful experience! Kris Portnoy gave us EXACTLY what we were looking for, and MORE! The whole team was friendly, professional and courteous. We w Wonderful experience! Kris Portnoy gave us EXACTLY what we were looking for, and MORE! The whole team was friendly, professional and courteous. We will DEFINITELY be recommending this dealership to our friends and family! More

Excellent Service! Whenever I take my car in for service I always know that my car and myself will always be in good hands and very well taken care of. Carl Nelson, the Whenever I take my car in for service I always know that my car and myself will always be in good hands and very well taken care of. Carl Nelson, the service tech, remembered me from my previous service visit and showed a great care for me and my vehicle. I would highly recommend Lou Fusz Kia to anyone. More

"What Just Happened"..LOL Hi , I'm Yvonne Oliver my Sale Rep was Joe Lehne. Joe, was very helpful in what I wanted and needed. His hands were full with the circumstances I p Hi , I'm Yvonne Oliver my Sale Rep was Joe Lehne. Joe, was very helpful in what I wanted and needed. His hands were full with the circumstances I presented and he was up for the challenge. Granted I was only there to get a "OIL CHANGE"...lol I left with a 2017 Kia Soul...OMG..."What Just Happened" ..LOL ... What a great Salesman you have there. Thanks Joe for your patience with me... See ya in about 4 yrs. HINT..HINT..LOL More

Great customer service The individuals who helped me purchase my car were great and answered any questions I had. I worked with Sam Day and he helped me get a great car that The individuals who helped me purchase my car were great and answered any questions I had. I worked with Sam Day and he helped me get a great car that stayed within my budget. I totally recommend this dealership! More

Excellent Customer Service My experience was that the service department was timely, professional, thorough and even offered to wash my car. They checked my car and pointed out My experience was that the service department was timely, professional, thorough and even offered to wash my car. They checked my car and pointed out areas of concern. More