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Lou Fusz Kia

St. Louis, MO

4.6
4,460 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,460 reviews

September 26, 2019

The service was fine and no long wait. The service was performed , the car was washed and the steering wheel issue was corrected without me mentioning it. The wait time was not long at all. More

by djslyniblett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

September 26, 2019

Convenient quality I enjoy the friendliness of the service staff. I appreciate the accuracy of the estimated wait times. I have taken advantage of the shuttle service. More

by AHJRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

September 25, 2019

Pleasently, surprisingly and enjoyable experiance. I hate talking to salesmen, but your Sales rep that handles requests from Sam's Club ( Josh) & your Sales Consultant, (Kris Portnoy) put me at ease an More

by gerry.meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
September 25, 2019

The best as usual Always treated like I’m the only customer. Very nice kept me informed though the whole process. Sam is the best person there. Always ask for him More

by carriecafazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Zack Lentz
September 23, 2019

Awesome! Fantastic service all around! From beginning to end, the team was wonderful and helped us find the perfect vehicle to fit our family’s needs. More

by tbgbk17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

September 23, 2019

Oil change, tire rotation I've been charged almost $ 600 for oil change, tire rotation and changing break shoe , outrageous charges never heard of . I will never ever again do More

by algeboryfaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Derleth
September 21, 2019

Excellent experience...so happy! Kris was beyond a pleasure to work with! We started looking at new Kia's at a different dealership and had a horrible experience. It was a high pressu More

by kylie.mccarver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

September 21, 2019

Lou Fusz Kia auto maintenance. It all starts with setting the appointment right? I had a 'window of time' from work that would make my day if I could get my Oil Change done. I ca More

by KiaRio13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

September 18, 2019

MY LATEST VISIT I came in for the usual 5,000 mile service. But the guy in charge recommended a tire rotation. Good thing; two of the tires needed to be replaced More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

September 18, 2019

Regular Maintenance Service The staff are all so friendly and well versed in automobiles service needs; they explain the needs and types of work that need to be performed, the ur More

by jcollinscatling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

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