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Lou Fusz Kia

St. Louis, MO

4.6
3,987 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,987 reviews

December 24, 2019

First oil change In and out quickly with a comfortable waiting area and friendly staff appointment was made easily at a convenient time for me the car wash was appreci More

by brendadet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get anyone's name
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

December 23, 2019

Tried to repair it 3 times and still doesn’t look good I was told that it would be a three day repair, now 5 weeks, 8 trips to Creve couer and three repairs later it still doesn’t look pre accident quality More

by eagantime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brett
Feb 24, 2020 -

Lou Fusz Kia responded

We are so sorry to hear about this and will share this with our team. We thank you for giving us an opportunity to serve you.

December 23, 2019

oil change and vehicle review The appointment of the vehicle was scheduled on time and the results were explained to me my automatic start system was checked out and found to be More

by geostumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

December 20, 2019

The staff goes above and beyond to complete requested task. The staff is great, knows you by name and makes sure you are very comfortable. They are quick and very attentive to your needs. The staff always f More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Ryan Woodward, Rich Secrease
Feb 24, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

December 20, 2019

Great experience Kris was wonderful to work with. Great customer service! Will come back again! We love our Telluride! We will recommend you family and friends. Sa More

by sdmorgan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

December 19, 2019

Always a top notch experience I have been taking my Kia Optima to Lou Fusz Kia since I purchased it in 2012. Always a top-notch servicing and dealing with me on a customer service More

by anm8rjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

December 19, 2019

Another Good Experience It was a two stage visit, I had to wait for parts. Initial visit on a Thursday that did a temporary fix and the new parts arrived by the following Tue More

by bt7bobmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

December 19, 2019

In and out Professional, quick no hassle service. The wait was not long and we were " in and out " . All of you have a Happy Holiday Season and Happy New Year. More

by tzad2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

December 17, 2019

New vehicle purchase Bought my second car from Lou fusz Kia. I came back because my first experience was great. Everyone is helpful and friendly. No BS. Would highly r More

by ejustice629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

December 16, 2019

Great service Wonderfull and friendly service. I didn't have an appointment and they fit me in. I will definitely recommend Lou Fusz Kia to friends and acquaintan More

by michelle.georgevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

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