Lou Fusz Kia

Engine Light Issue While driving my 2011 KIA Sorento, I noticed that my car had lunged forward a couple of times but didn't really think much of it util my indicator While driving my 2011 KIA Sorento, I noticed that my car had lunged forward a couple of times but didn't really think much of it util my indicator light came on and I lost power to my SUV. The manual stated that I was experiencing a Throttle Control problem but apparently this was an isolated incident because Lou Fusz couldn't find the problem but told me to be careful and aware of the problem happening again. The Service Manager, Zack Lentz was very understanding and showed concern. He told me if it happened again to have the car towed immediately to them and don't go anywhere to have a diagnostic done. Thank you for the car wash! Thank you Lou Fusz, Donna Proud KIA Owner More

Nikki in the service department is always great to work with. The work done always takes less time than I anticipate and the staff is always friendly! with. The work done always takes less time than I anticipate and the staff is always friendly! More

Nail in Tire Low tire pressure light came on I stopped in at 5:40 to put air in tires Zack Lentz jumped right on putting air before you closed at six he found a na Low tire pressure light came on I stopped in at 5:40 to put air in tires Zack Lentz jumped right on putting air before you closed at six he found a nail in one of the tires and your service department fixed while I waited. had me in and out happy so that I probably would have been changing at flat I appreciate the service that Zack has given me since purchasing my Sorrento More

Quick Appointment was easy to schedule. Received confirmation of date and time. New FOB programmed, car cleaned. Efficient and quick. Much improved custo Appointment was easy to schedule. Received confirmation of date and time. New FOB programmed, car cleaned. Efficient and quick. Much improved customer service since my purchase of a KIA several years ago. Good work!! More

I would give zero stars if possible. We had been in I would give zero stars if possible. We had been in contact for two days with this salesman following a test drive. We live 90 min away and shared I would give zero stars if possible. We had been in contact for two days with this salesman following a test drive. We live 90 min away and shared our intentions of purchasing the vehicle and notified when we headed that way. We arrived at the dealership and were informed “it sold 15 minutes ago.” So we wasted 3 hours and half a tank of gas. Needless to say we won’t be returning to this dealership. More

Lou Fusz Kia made my dream a reality! Mike, one of the Managers, as well as my sales women, Crystal helped me SO much! I had one credit issue that I thought would make it impossible to le Mike, one of the Managers, as well as my sales women, Crystal helped me SO much! I had one credit issue that I thought would make it impossible to lease a new Car, but Lou Fusz are so amazing at helping people in my situation get in the car of their dreams! And it actually was so fast and easy, that , dare I say, it was an ENJOYABLE experience! I went with Lou Fusz because they’re 3 generations family business, their community outreach that they do, and the people all that work their treat each customer as a member of their own family. So THANK YOU Lou Fusz! I love my new Kia Niro 💕💕 More

Great This is the best dealer you can take your car to period. It's also the best place to buy a new or used vehicle. This is the best dealer you can take your car to period. It's also the best place to buy a new or used vehicle. More

Excellent as always I love my Kia dealership. Now I’m comfortable that my car is well maintained and safe. I tell everyone how I feel about servicing my car at my Kia dea I love my Kia dealership. Now I’m comfortable that my car is well maintained and safe. I tell everyone how I feel about servicing my car at my Kia dealership. More

Repair Department sucks I took my vehicle in for oil and engine lights showing after receiving an oil change approximately 1 1/2 After. I was informed that the company th I took my vehicle in for oil and engine lights showing after receiving an oil change approximately 1 1/2 After. I was informed that the company that gave me oil change. I paid for a diagnostic test and was Informed the company that gave me oil change put in wrong size filter. They did another oil change to correct problem. Lights continued to remain on. Them they said I needed a fuel injector. I paid $1537.17. I was told that my vehicle would run like new. Within less than a week. My vehicle was smelling like fuel. Shaking when the ignition was turned on to start it up. Blowing out cold air for heat. I took it back. They informed me I needed a new motor. 2015 Kia Sorento, I’d paid for extended warranty that ran out at 100,000 miles. I had approximately 112096 miles. Brought it back in. They said I needed to pay $2000. That was it. I picked up my fuel smelling. Cold air blowing car I requested a refund for what had to be a mis-diagnosed analysis. They refused More

Friendly and informative Narrowed down the issue with my vehicle and made suggestions to get fixed. Work was done efficiently and in a timely fashion. Always friendly and poli Narrowed down the issue with my vehicle and made suggestions to get fixed. Work was done efficiently and in a timely fashion. Always friendly and polite. More