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Lou Fusz Kia

St. Louis, MO

4.7
3,841 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,841 reviews

November 04, 2019

Awesome Larry was great and very knowledgable. They helped me make my decision by being up front and honest. They helped me find just what I wanted. More

by mrtuckson89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

November 04, 2019

great Check in was fast and convenient. Car was cleaned out and the car was ready in no time. Fast and friendly service. I forgot my rep name, but he was re More

by childsrayshunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

November 01, 2019

Excellent The process of buying my car was quick and easy and I would recommend to others to come and purchase a new car. Everyone was nice More

by nacinstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney , Kris Portnoy, Rachael Roemer
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

November 01, 2019

Great experience Very through check up with oil change. Did not pressure for extra services, very polite, yet friendly. Will definitely return. Car was left clean a More

by duabe9988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

November 01, 2019

Maintenance I got an oil change. When I got there, no one came out to greet me as they usually do. I had to walk in to the front desk. My wait was about an hour a More

by ARABIAROBINSON6568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the employees
Feb 24, 2020 -

Lou Fusz Kia responded

We are so sorry about not vacuuming properly. We value your business and look forward to seeing you again soon.

October 31, 2019

Accessible, Accommodating, Fast and Friendly I needed an emission test. Got in within hour of call and had fast, Friendly Service. They also have a great waiting room with free drinks and snacks. More

by R.E.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 30, 2019

Richard Essman -2012 Optima battery service need I appreciate the customer oriented service department and the attitude the dealership and manufacturer have towards their customers. The comprehensiv More

by RICHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

October 29, 2019

Amazing We had a great experience with Crystal Cody! It was a quick and easy process. I was in and out within 2 hours from start to finish! More

by kdykes45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Rachael Roemer
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

October 29, 2019

I love Kia Souls I was there to lease another Kia Soul after my previous Soul was totaled. Curtis did a great job putting me in a new Soul. I test drove the car and wa More

by lindajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

October 28, 2019

Understood my needs! Great car buying experience with Lou Fusz dealership! Crystal communicated clearly with us and helped to expedite the purchase- getting us in and out More

by rubradb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

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