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Lou Fusz Kia

St. Louis, MO

4.6
4,088 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,088 reviews

August 20, 2024

I used the collision shop to repair hail damage on my mustang and they did a great job! Brittany communicated with me at a perfect level and the work was outstanding! Thanks for taking care of my “baby” More

by amyrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that our collision department was able to take care of you!

August 19, 2024

Always a pleasure to be at Lou Fusz Kia for service. Friendly, efficient, fast, reliable. A Great place to be for what I need. More

by kingtypo246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that our staff has been able to consistently provide a pleasant experience for you!

August 19, 2024

Great experience. I love my new Kia K5! Highly recommend Lou Fusz Kia. Thank you! More

by Whitley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lou Fusz Kia responded

We hope you enjoy your new K5!

August 18, 2024

Great positive buying experience from the moment you walk through the doors, salesman to finance. Everyone personable professional More

by naratavia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex FIVE STARS
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that our staff was able to provide a great buying experience for you!

August 18, 2024

Excellent service. Work completed in a timely fashion and staff keeps you updated on the progress of your service on your vehicle. More

by Frese20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was an excellent one!

August 18, 2024

Easy to set appointments, clean waiting area and staff is always nice. Everyone is very courteous and the wait time is never extremely long. Pleasant environment. More

by tidbit157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that our staff was able to provide a pleasant experience for you!

August 18, 2024

My service rep was friendly and very informative. The waiting area is very comfortable I drive from Illinois to have my service here due to the friendly service More

by kmdabney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 21, 2024 -

Lou Fusz Kia responded

We appreciate your loyalty to us! Thanks for choosing Lou Fusz!

August 18, 2024

Great experience. Very friendly and helpful.The waiting area is very comfortable and clean.My car sparkled. More

by BOECKCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Woodward
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that you had a great experience with us!

August 18, 2024

My vehicle has been had three different service of checking oil loss every 1000 miles. Continuing to loose too much oil when it goes 5000 miles to 7000 miles. My vehicle’s last service check which sta More

by bahoff_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’d have to go to paper work. I think this is beyond employees in service department.
August 18, 2024

A little difficult to get in for an appointment and to get someone in the service center to answer the phone. Once, I was was able to finally get in the service was excellent. More

by andrewblack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 21, 2024 -

Lou Fusz Kia responded

We're glad that your service experience with us was excellent, even though you had a poor experience trying to get an appointment with us. We apologize for that and we hope that we can provide a better experience in the future.

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