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Lou Fusz Kia

St. Louis, MO

4.6
4,088 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,088 reviews

September 05, 2024

Very helpful and nice to talk too. Also always available to contact with and answer any of my questions. More

by gruen.matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Lou Fusz Kia responded

Thank you for the review! We appreciate you as a customer!

September 05, 2024

Worked with Zach in Service. He was great to deal with. Very professional and had my car retuned quickly More

by gustafsonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 06, 2024 -

Lou Fusz Kia responded

We're happy that Zach was able to take care of you!

September 04, 2024

Alex is great. He was very understanding and easy to talk to. He tried his best to meet my desires for my very first car! More

by clairemin729
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Brooks
Sep 06, 2024 -

Lou Fusz Kia responded

We're glad that Alex was able to help you!

September 04, 2024

Salesman Adam was very helpful in working out arrangements. He went out of his way to help us with apps and insurance coverage. More

by t.fles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Daoud
Sep 06, 2024 -

Lou Fusz Kia responded

We're happy to hear that Adam was able to take care of your needs!

September 04, 2024

The Service department has poor communication and gives inaccurate price information. I was out of town and in an emergency automotive issue. And quoted one price for repair and then told on check out that More

by Rob Wiedling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach in Service. Poor communication and misleading on price.
Sep 06, 2024 -

Lou Fusz Kia responded

Rob, we apologize for the poor experience you had with us. This message has been passed along and we hope we can resolve this issue.

September 03, 2024

Everything was great at Lou Fusz. Sales department was friendly. I appreciate the assistance. Thank you! More

by ashleykeeven1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Sep 03, 2024 -

Lou Fusz Kia responded

Thank you for the review!

September 03, 2024

The experience was fine. Only one finance person was working, so the process took longer than expected. We purchased a used car, and it wasn't a Kia. I don't feel our sale More

by lccannady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Brooks
Sep 03, 2024 -

Lou Fusz Kia responded

We apologize that your car buying process with us was a stressful one. This message is being passed along and we hope we can make things right.

September 03, 2024

Brian answered all my questions and took great care of me. Financing with Curtis was a breeze. He explained everything clearly and quickly. They were all respectful of my time. More

by lydiaem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lou Fusz Kia responded

We're glad that Brian was able to take care of your needs!

September 03, 2024

Brian at the Lou Fuz Kia was SPECTACULAR. If you’re looking for a car, go find Brian at Kia. He is knowledgeable, friendly, and does not blow your phone up bugging you to buy a car. He also h More

by madelynr13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lou Fusz Kia responded

We're thrilled that Brian was able to take care of you!

September 03, 2024

My oil change was quick and efficient. They did a great job and were polite. More

by britkult2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston
Sep 04, 2024 -

Lou Fusz Kia responded

We're glad that we were able to perform an oil change in a quick manner!

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